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Old Aug 26, 2004 | 11:36 AM
  #1  
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Default Email/Internet help.

I get emails with pictures in them i.e. the ebay mails notifing of new items for sale, all of a sudden i cant see the picture in the mails any more??

I know its something to do with the firewall (Norton) i have, but what??
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Old Aug 26, 2004 | 11:37 AM
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i'll tell you if you take me to herne bay tonight
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Old Aug 26, 2004 | 11:38 AM
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answer mine about the speaker grill homo
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Old Aug 26, 2004 | 11:38 AM
  #4  
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I had this problem, can't remember how i sorted it though.

I had to lower the virus protection on emails though.
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Old Aug 26, 2004 | 11:46 AM
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i get the same can see pic's with my pop3 mail .. but i can with my hotmail
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Old Aug 26, 2004 | 11:53 AM
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Originally Posted by Jim Galbally
i'll tell you if you take me to herne bay tonight
Pm me times and stuff then mate....................

Originally Posted by Benn 304R
answer mine about the speaker grill homo
Well if you come over this afternoon, we can have a rummage about.
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Old Aug 26, 2004 | 11:55 AM
  #7  
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billy... 1) to be honest, i dont know the answer 2) i might PM ya if i get really stuck, as i was just havin a laff
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Old Aug 26, 2004 | 12:00 PM
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Jim...1) 2) Well i wont be upto much and ya know where i am if ya need a lift. Txt me later if need be.
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Old Aug 26, 2004 | 07:56 PM
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for the evening peeps.
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Old Aug 26, 2004 | 07:58 PM
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From: FuKnOsE
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if u disable the firewall can u see them
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Old Aug 26, 2004 | 08:00 PM
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Nope, just tried it.

I think its the settings but dunno what ones.
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Old Aug 26, 2004 | 08:11 PM
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From: FuKnOsE
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in internet explorer


goto

tools then
internet options

click on advanced tab

scroll down to multimedia subheading using scroll bar
and make sure the show picturs box is checked
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Old Aug 26, 2004 | 08:17 PM
  #13  
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Yip done that, twas already checked.

What now boss?
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Old Aug 26, 2004 | 08:19 PM
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From: FuKnOsE
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what version of windows
what version of norton personal firewall
what email application

re confirm, if you disable the firewall (close program completly) u still cant see pics
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Old Aug 26, 2004 | 08:26 PM
  #15  
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From: FuKnOsE
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found this


1) Conflicts with Internet Explorer
======================================
You say that you are using the latest Internet Explorer(IE). Outlook
Express also uses Internet Explorer to display HTML emails. Therefore
any image problems that affect IE will affect your HTML emails also.
The Microsoft Knowledge Base lists the following conflicts Norton
Firewall/Antivirus has with IE.
- Q309287 : Cannot View Some Images on Web Pages After Upgrade to
IE 6.0
( http://support.microsoft.com/default...;EN-US;q309287
)
***EXTRACT FROM THE ABOVE ARTICLE***

SYMPTOMS : After you upgrade to Microsoft Internet Explorer
version 6 and then browse to a Web page, some of the images on the
page may be displayed as expected, but other images may be displayed
as only a placeholder icon.
CAUSE : This behavior can occur if the Norton Personal Firewall
program is installed on your computer.
RESOLUTION : To resolve this issue, uninstall and then reinstall
the Norton Personal Firewall program. When you reinstall Norton
Personal Firewall, the program is reconfigured for Microsoft Internet
Explorer 6 and should now allow the normal display of images.
***END EXTRACT ***

While the above conflict was for IE6, the following article details a
conflict older versions of IE have with Norton Antivirus.
- MSKB Article 316545 : Web Pages Display a Red "X" Instead of a
Graphic

***EXTRACT FROM THE ABOVE ARTICLE***

SYMPTOMS : When you browse Web sites, you may find that some Web
pages display a box that shows a red "X" instead of the graphic that
you expect.
CAUSE : This behavior can occur if the following conditions are
true:
Norton AntiVirus or Norton Internet Security from Symantec Corporation
is installed on the computer. -AND-
The Nisdrv.vxd file is damaged. (This file is a component
of the Symantec programs.)
RESOLUTION : To work around this problem, use either of the
methods that are described in this section.
Method 1: Disable the Nisdrv.vxd Component
(See detailed instructions in the article)
Method 2: Remove and Reinstall the Symantec Program
***END EXTRACT ***
The best solution if you have IE conflicts, appears to be a complete
uninstallation of your Norton Products suite.
After you are finished uninstalling your Norton products,
- Reboot
- Verify that you are able to view images on webpages
- Make sure that the Internet Firewall that is built into Windows XP
is disabled. For more information, check out this article :
- Norton Internet Security or Norton Personal Firewall and Windows
XP
( http://service1.symantec.com/SUPPORT...01060513044636
)
- Reinstall your Norton product
- Everything should be hunky dory now

In case you have any problems uninstalling Norton, check out the
following Symantec KnowledgeBase articles :
- How to uninstall Norton Internet Security or Norton Personal
Firewall 2003
( service1.symantec.com/SUPPORT/nip.nsf/735050b77b1fcece88256bc7005c3bc6/bfc5401e9a00857965256c47007a4287?OpenDocument&sone =nis_2003_tasks.html
)
- How to uninstall Norton SystemWorks 2002 or 2003 manually from Win
XP
( http://service1.symantec.com/SUPPORT...01091013435207
)
- How to use the Norton SystemWorks cleanup utility (SymClean)
( http://service1.symantec.com/SUPPORT...01101612274407
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Old Aug 26, 2004 | 08:59 PM
  #16  
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Originally Posted by RANJ
what version of windows
what version of norton personal firewall
what email application

re confirm, if you disable the firewall (close program completly) u still cant see pics
XP Home
Version 6.0.4.35
Outlook Express 6

Whats all that other stuff you posted about mate??
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Old Aug 26, 2004 | 09:01 PM
  #17  
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From: FuKnOsE
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read it mate

it prob fix ya problem


basically it says remove norton firewall and reinstall it

just follow the instructions mate
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