To cut a long story short, i purchased a new cosworth oil pump from a supplier along with all other parts for a full rebuild on my yb cossie.

Spent a year completing the work in total, almost a full makeover!

Start the car for the first time and its perfect at idle, when you raise engine speed, it bursts the oil filter.

Contacted my supplier and they contacted cosworth who already new they had a problem with some pumps making to much pressure, they recalled loads, but mine wasnt.

Cosworth say retern the pump to them, they will repair it (not replace it!)
And send it back.
They will not cover the cost of removing/replacing the engine (as its 4x4) or any materials including a full engine paint as its now stined with 4 litres of oil.

What do you guys think? Who should pay up?

 

Its a tough one as its been fitted to the car allready and i doubt very much they will pay any labour charges

It seems like they have offered you a fix and that possibly all you wil get.

There must be a pressure relief valve within the pump which has failed

 

It didnt fail it was incorrectly made. the blame must stand with someone in a situation like this?

 

Welcome to the world of "limited warranty"

 

Been here done this, had a customers engine with oil problems and i had to foot the bill myself, including a new WRC gasket as i decided to split her open and check for any bore problems.

 

Its shit mate, but i think you will have to foor the bill/labour for remving engine etc. I would just buy another oil pump. Wouldnt want a repaired oil pump in my car

 

Nice extra couple of grand in overheads for you that week then Stu.

Oh the fun of trying to keep your head above water in the middle of a bunch of unreliable suppliers and unreasonable customers.

I dont envy you it at all mate!

 

You would have expected better from cosworth? Wouldnt you?

I received emails from them saying that they have contacted there legal department and wont comment.

To think i actually selected that pump over others as i thought it must be better!

 

Jeremy Scott when anything goes wrong.

 

This is life sadly, and i dont know of any component manufacturer that will pay for labour or resultant damage due to part failure.

The only thing i could comment here is if you had paid a tuner this would be his problem now, and i will also comment im glad it wasnt me

 

Some people are saying i should try trading standards? as the goods must be sold fit for purpose.

The item didnt really fail, i see that as was working fine then stopped.
This pump was sold with a fault that they knew about.

Thanks for comments stu, will be after a live map soon, If you want this car anywhere near you!

 

I can see where you are coming from with that.......

If they knew there was a problem with pumps but still sent them out then its a dodgy one but i suspct that they were unaware of the fault untill people made complaints and sent stuff back.

If they have offered you a fix for the pump i think you will find they have done what they need to to cover themselves legally.

Im affraid it sounds like it a case of bad luck, it happens to me all the time mate so im more than used to it now

 

You say you contacted the supplier of the pump yes?

And that cosworth recalled some of the pumps but yours wasnt one of them?

Either you have been very unlucky and your pump wasnt a recall one and it just happened to be faulty or you will have to get the batch number that contained your oil pump and prove that it was one of the pumps that should have gone back to cosworth, otherwise there wont be much point in contacting trading standards.

And do you really want cosworth to 'repair' your oil pump and then you put it back in your car? I wouldn't

 

Theres no way they knew about the issue when they were sent out as i got a call and had all mine Recalled and replaced.

Bad luck pal, and yes, of course i will be happy to map it.

 

All the symtoms of my pump are exactly what others had,and by date matching its exactly the time of the bad ones, and also there is one pump missing on the list of bad ones unreterned.

6 of the pumps were shipped to malta and used in wrc cars!

I want a new pump. but i doesnt seem to be one of my options, along with getting a payment to cover my labour and consumable charges, and right at the top of the list of things i want is an apology because they havent even said sorry. Is that too much to ask? after ive spent a whole years wages, and slogged my guts out out building this car, painting every nut and bolt, and then watching hot engine oil pouring all over it.

 

Thats is too much to ask from a lot of companies im afraid. seems cosworth is one of them in this instance. Think you may just have to grin and bear it mate

 

ive never come so close to selling the car ive always wanted and spent years saving for.

And i never thought Cosworth would be the reason.

 

Cosworth are the reason you bought the car in the 1st place. Dont let their customer service be the reason for getting rid. Everyone has set backs.

 

i know mate. Thanks for you comments, a;; these problems woll be forgotten at 160mph? right?

 

 

Indeed mate. As will wasting Porshces and Ferraris etc

 

Gutted for you mate but personally i think youl have to stand it

 

Fingers crossed the engine is still ok, and you havent spun a shell or anything.

Only a couple of weekends to take it out and put it back in, so not the end of the world, just a bit of a set back.

Dont give up

 

Wise words Chip

 

The engine is still good, ive checked the major things, it only ran for 5 mins. then i went to find a big high bridge

 

M8 you can get the pump out with the engine in the car
I had a pump problem in mine as the pressure valve was stuck
we changed the pump in 2/3 of a day on my drive

 

but most of the components need re painting and there is oil everywhere, i will pull it out and start over again,
And i hate fitting 4x4 sumps in place, id rather do it on end.

 

I think i might have got somewhere!
Looks like they will pay after a hard battle!

 

Really?
Keep me informed please.

 

saying that do any of u remember the carbon deposit removal spray 10kboost???? i got some for my 1994 325 bmw 5 yrs ago i sprayed it in following the instructions and it fcuked the car right up, i rang the company and they paid the full bill to repair it from bmw.....new afm, 2 new lamdar probes plus full diagnostics and labour total bill Ł1100 and very good customer service .......so stick in there and u never know

 

Good luck

Hope you get it sorted.

Steve.

 

They should pay if they KNEW it could be faulty on selling and you can prove that.

BUT say i sold a set of injectors and one was not flowing right which resulted in an engine failure......Bosch aint gonna pay anything out except replace the injector!...Its not fair really.

 

But in that case bosch would in my eyes be liable, they produced the part, and was faulty. is it fair that the guy who built the engine correctly, and it went tits up through no fault of his should pay for the damaged caused?

If companys are producing components, they must be able to take responsibility for the consequences of faulty or poor workmanship, otherwise in my eyes they should not be trading.


Will keep you informed stu, i have to complete a labour/ parts claim. 99% that i will get a payout, and rightly so.

 

you dont seem to be telling the whole story
cosworth recalled every single one, woodford garage obviously did not contact you as they supplied the pump to you,cosworth have replaced all pumps so far trust me i know !!!!

 

You cannot really expect them to pay labour charges ect, or compensation for your time to dot he work. However they should replace/repair the part and pay for carraige ect all FOC.

My Dad has had this recently with a very well known man off this forum

Not really his fauly, but I guess you just can't expect them to pay for it

 

If i build an engine and it goes wrong, i would without question put i right. i wouldnt just give the customer the parts and say do it yourself.

My pump was the first in the bad batch, and they were not aware my pump was a faulty one.
Also i had paid for the pump about a week before i got it, so when invoice dates were put in, my pump showed up as a previous batch.

I just want my car back, and now because i have no time i will have to pay someone to complete this work for me, so im just passing the bill on, id have much rather it never happened.

 

I am telling the whole story, i have absolutly nothing to hide, i was sold a faulty pump, and i want compensation towards the labour to fit it. That is all i can say.

 

I feel for you and in your situation I would think the same....but in the real world companies will not be held responsible for consequential loss. I work for a large computer company and if we were to pay for consequential loss for every mistake we made we wouldn't be in business now. Do you think Gates is going to pay out every time one of his operating systems needs rebooting and it's cost the business xxxx thousands of pounds? Very frustrating I know, but if you get anything more out of Cosworth than a replacement pump then you are doing well. I still feel for you though.

 

I think i have found why the world is all going wrong.......people just dont take responsiblity for anything anymore!

 

and people dont tell the truth do they? I hear youve been playing the customer off against the manufacturer, telling one a pack of lies, then telling the other that "they told me this". It seems you are guilty of a few sins yourself. I would be suprised if you now got ANY compensation or assistance from either parties! I happen to know the place you brought your pump from, and they have ALWAYS given me a good service. And I have also dealt directly with Cosworth and they have never let me down either.