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anyone work for bt or knows about connection wires?

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Old Jul 9, 2004 | 03:04 PM
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Mark_w
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From: west sussex
Default anyone work for bt or knows about connection wires?

i have a problem ive been through about 5 lots of new phones in the past 2 yrs and i think thats a bit excessive...the ringer has gone on 2 of them,2 have had unknown faults but have just stopped working,and the latest which is a week old and cost £120,when you press call button all you can hear is bad interference noise and nothing else.....i know your not supposed to touch the box coming into house but i want to go through all my connections in the house to make sure they are correct...i have 2 wires coming into the house which are both black... in the box they are joined to a solid blue and a white/ blue striped cable which go to a normal bt socket to pins 2 (white/blue) and 5(blue)....question is does it matter what way round the 2 black wires are that come into house,and also what numbers in bt sockets and colour combination is correct??? any help appreciated

regards mark
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Old Jul 9, 2004 | 03:24 PM
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Maybe not related Mark, but have you checked the REN values of the phones, if you go over the limit (4 I think per line) then ringers can stop ringing etc. (doesn't usually actually damage the phone though)
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Old Jul 9, 2004 | 03:35 PM
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looking into the ren thingy bill....just found this site which explains a lot... http://www.wppltd.demon.co.uk/WPP/Wi...telephone.html ...one thing that i havent got according to that site is a master socket which contains suppressors etc... all i have is a standard bt connector box so i'll buy a master socket or get bt round to fit one

mark
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