ok got one major cock up with my bank that have overpayed on one...

is it straight forward in getting the overpayment back???

anyone got any tips / experience that they can share with me in getting it back quickly..

can pm me if its easier ..

many thanks

 

A mask and firearm use to do the trick ..not sure about now though Might be worth emailing or calling them as they can sort it out there and then

 

afaik, a direct debit cant be overpaid, as they are variable from month to month.

its the company in question you will need to contact, as its a direct debit, the company who its for could request 3,4 or even 5 times the amount it normally is and the bank will pay it without question.

hth

 

speak to ya bank and then the company, i had a issue with a gym about it, i canceled and they still requested it, the bank said even though i cancel it i need to tel the bank too and they will cancel it


was sorted but the firm i delt with was a load of tossers

 

Or failing that, knock 'em then tell them about ARGOS

 

found this ...

http://www.financevictims.co.uk/direct-debits/index.htm

i have had no warning the amount would change ....
have been paying the same amount for the past 6 months

 

.. a firearm it is then

 

and now he is skint

 

might want to check the T&C then as it may say the amount can change without warning (as that is the point of d/d)

 

yes nige i am... glad you find it funny

glad you have 400 quid spare someone can just take without it makin an impact on your life....

well as you have .. will come round and collect it thanks for the loan offer

 

back up for the evening peeps

 

If the wrong amont has been taken - regardless of whether the fault is with the payee or the Bank - call your bank and ask them to refund the money under the terms of the Direct Debit Guarantee. This guarantees a full and immediate refund.

Of course, if the contract allows amounts to change and they have simply adjusted a payment, you can't use this.

 

thats what i thought ... bit of a difference from 200 to nearly 600 tho

 

Direct Debit Guarantee
Under the rules of the Direct Debit Scheme, should any money be taken in error, then the customer's bank or building society must, on request, make an immediate refund to the customer's account. This is the Direct Debit Guarantee. This covers situations where the originator has not given the required advance notice regarding a change of amount or date. It also protects customers should an incorrect amount be debited or if a debit occurs earlier than the specified, agreed date, or in error.

will let you all know what happens