Rang B.T 2 weeks ago to see if they could send someone out to fit us a 2nd phone socket in the house, so she said the date july 11th(today) between 1-3pm, she even repeated all this before the call ended.
Anyway they didnt show so i rang them up and asked why there not here and she said they have no record of me ringing!!? i was speaking to myself it seems!!
So now made another appointment, august the bloody 10th!!
Wouldnt mind so much but i need the socket a.s.a.p
Why cant these monkeys do there jobs!!

 

no offence , but couldnt u fit one yourself.. its only 3 wires

 

is it really, havent got a clue about these things to be honest!

 

You after a 2nd line installing

Or just a extention of the line you already have (eg, you just want a socket in ur bedroom)

If you just want a extension there WELL easy to fit yourself

 

well what the problem is at the moment we have 1 socket downstairs and then upstairs i have my pc with broadband, been running it off an extension cable for a few months but its not very stable i.e connection randomly dropping so is it an extension of the line or a 2nd line i need installing? They didnt ask me this over the phone i just said i wanted a 2nd socket fitted!

 

you want ant ext then mate...

best find a bt eng arond ya area... offer him a drink... and you`ll get a cut price ext...

bit far for me or i`d do it for ya!!!!

 

dont yer just love excellent customer service

 

I know great isnt it!!

Thanks for the advice though chaps

 

fully agree BT are a uselsss bunch of no good pavement licking tosspots

 

Try dealing with them @ wholesale level.
Why should they care. Who else is as big as them?

 

hahaha thats so bloody true, well said that man!!

 

only 2 wires needed pins 2 and 5 on the socket

 

I hear great things about you n all

 

Thanks, I happen to be one of those ' pavement licking tosspots' We arent all bad. All you need to remember is when you call, get the name and location of the person whom you are speaking to and make sure you get an order refrence. Its like all places there are always a few 'shit' ones.

imaloverofcars - You only need an extension. This is very simple and you can get the kit from DIY places. Or you could try an out of hours BT engineer or an electrician will do this for you and still be cheaper than BT will charge you. What was the charge about £100? Business customers are about £135!

Cheers

Beccy.

 

as beccy has said any engineer will do ya one when he has time for about £20

i would but ur in norfolk

always the front line that get it in the neck, beccy, do they still have agency staff up at sales?

 

get an electrician to do it! I`m an electrician in ireland and I`d only charge £30 pound including labour, supplying cable and the phone point! easy job!