I know there is 3 or 4 of you on here that might be able to help!!!
I have been offered a 2002 Bmw M3 at a very good price from a guy i know in the trade and needed some help asap as he needs a answer today,i am willing to pay for your trouble. Everything seems ok with the car,average mileage,nice colour/leather combination etc
The problem is,the service book has been lost although i am assured that it has Fsh but i would like to double check,as i am told that the 1200 mile and regular service is essential. If anyone can look it up for me if i supply the infomation it would be appreciated and will also pay for your troubles.
I do not need a printout as i can get that at a later date if all is ok, just confirmation that services have been completed.
regards mark

 

just ring BMW they will tell you the history of the car

they keep it all on file

 

Is it as easy as that?

mark

 

yip

 

as above; or you can email them; normally get an answer the same day. That's what i did anyhow

0870 5050 160
customer.service@bmw.co.uk

 

Thanks for the info,what details did they need? Registration number? or Vin?

regards mark

 

reg i think

 

Should be able to do it from the reg provided it hasnt had plate change as many of these have private plates on them at one time or another, best to have the chassis to hand save phoning twice.

 

Pm me the reg or the last 7 digits of the chasis number & i will try help you..Sometimes the computer dosnt tell you what the visit was for you would need to contact the selling dealer.
When you buy a m model car the first running in service is included in the price of the car so the selling dealer will have a record of it.
If its had a plate transfer it might not come up on the bmw computer if it has not been updated & i will need the last 7 digits

 

Thanks for your help Carlo and others,its turning into a strange one!!! I have phoned Bmw service and they have no record of it on their system,and said maybe a import.
I phoned previous owner and he said it had service history fully stamped up by Sitner? Bmw in west midlands,it also has reciepts from them. I phoned Sitner giving them the details and they got the reg plate up but could find no history and said it was import,but registered new in uk The previous owner said he has seen the running in service completed etc as it has M cars only on it..... Carlo..you have pm

regards mark

 

pm'd you back mate sytners should have the history even if the reg dosent come up the chasis number will come up.There is no service record at all for this chasis number logged which is strange & would indicate there is no history at all

 

nope!

i got VERY confused when checking my x5 at the local bmw garage! gave the reg and she started listing problems with battery drain amongst other things! turned out they only had info on the x5 the reg was on that the couple had before my one!

my one was fine, phew!

 

Reg numbers can be tricky on the cars history on the bmw computers , if its had a plate change & you dont set the car up properly it can detach its self from the chasis number & you could have 2 records running for the one vehicle.Best to always use the last 7 of the chasis number then there is no confusion

 

Mark W - how cheap is cheap?

if its mega cheap then go for it; but if its only a few K cheaper than anywhere else, i'd probably leave it alone bud

 

BM fuck up shit like that all the time. It could well be perfectly legit and have FULL UK s/h.

 

What price do you call cheap? Its on 2002 52 reg with 84k and in Vgc,silver with black leather,sat nav etc Carlo has checked and it has had a Bmw warranty on it with 5 instances of work completed,including the Big end recall at 34k

mark

 

Carl not in this car im afraid as the bmw computer they work with chasis numbers only.Reg numbers is more a dealership thing.2 different computers & systems.I have access to bmw & its showing warranty work only.

 

Does it have sat nav?

Im presuming not?

I'd say you'd wanna pay £9 or£10k tops for that without history and imported.

 

Yes the car has Sat nav and Tv,19" Bmw alloys and the Harmon kardon stereo upgrade.

 

Ok, right, sorry im not in work today otherwise i would of been able to help.

BUT

just becaused its not coming up on the IVS or kerridge system does not mean it has no history!

It could of been a Military car, or it could of been a Staff car!

Both of the above reasons mean a car is not traced on the history front. My adice would be, get it HPI'd, and make sure that you scrutinise any receipts he does have!

Sytner, 'should' have the car on their personal database as opposed to national one.

failing that call, the supplying dealer.

 

Its a import you better be multi lingo & sytner dosent have any history.
Its obviously been serviced somewhere or it would be foooked.
Phone the number on the recipts if he has any & see what they say.

 

The supplying dealer was Sytner but they were not very helpful to me,the owner phoned them after i did and got the details which carlo has confirmed. The thing is,it shows as a import but from new and imported from germany (DE) ?
I do not think its suspicious,just a small ,mix up somewhere.Hpi shows clear and has every mot from new.

mark

 

It says international & if sytner supplied it from new they should be able to tell you if its had run in service or any other service for that matter.
Quote chasis number only.not sure why they arent being helpfull.

 

I heard a rumour that service history was recorded on the key,is that true?

mark

 

sounds like a military buy to me

 

Mark - the key can tell you certain aspects of the car but not the service history

 

i wouldnt pay more than 9.5k - but it obviously has been serviced; just no traceable service on the computer, especially as its had recall work carried out.

use it to your advantage and haggle a decent price

 

ppl get very confused with bmw computers.
Most dealerships are on kerrige but we cannot check history of other dealperships on our computers the kerrige is not linked.Cars are recorded through ivs, & extranet which we have access to.I can check all warranty history to confirmn mileages ect.or check spec or what recalls are outstanding.
Ivs logs wen cars go in for servicing where the extranet dosent unless its got a service pack.
But this particular M3 isnt coming up at all in vzar or VZ8F (maria will know what this is) but is showing warranty work on extranet like i showed you mark.Thats all i can come up with on this car

 

Im not too sure about the sales side maybe maria could check it different to what i can on another system

 

How ever i have found that it was sold on the 20/10/2003 by stratstone derby i will try find the phone number might be worth giving them a call incase they have any history it had done 11k miles then

 

Top man carlo,i will sort you out a drink

mark

 

Cant find stratstone derby only 1 for tyne & wear not sure if they are still on the go

 

carlo, that is exactly what i check! VZ8F and VZAR...

 

0191 295 1295 thats the tyne & wear one might be worth asking if derby is still open & getting them to look into it

 

its coming up in y.ws.7j is where i got this info.vzar & vz8f are blank.

 

hmmmm very odd!

 

I have just phoned stratstone derby and they have all service history up to 37k,a approved inspection at 11k and they did the Big end recall work at 34k
Thanks Carlo,i will no doubt find out more when i check reciepts after i buy it

regards mark

 

Good result mate glad to have helped , imports are always a bit harder to trace

 

Forgot to add if stratstone has sold it as approved used car it must have had the run in service done other wise they couldnd have sold it as approved.Providing they have done their job right it should be right enough

 

Sat Nav generally makes around £2k difference mate but i defo wouldnt be paying over £11 for this one.

How much did he want?