I am sure it was not just me, but l could not get on for a day and a half, and yes l have other things to do and this is not my life but am just curious, was trying to find of the TOTB results and gossip

Mike

 

I was trying to get on since sunday and i couldnt get on but if you look at the times when some people have sorted threads,the dates are from sunday.

 

Hoooorah

 

Was off for me too. Surprising it itook that long to fix with IB being as big as they are

 

Nice of them to leave a status update on the website.

 

yippeee

 

Thats exactly what I was thinking.

 

Well we're back now and thats all that matters!

 

i was gutted lol not a lot on the box over here at least the weathers been good

 

The weather has been scorching over here mate!!


thanks god it's back, I was starting to do some work!!

 

i love these threads

 

You would do Jay as your part of the 99% remember

 

fpmsl

 

Well no, that's not really true. Some people pay money to PF so they should get a timely explanation of why the site was down for 2 days!

 

thats what id like to know? what happened?

 

nah as above, "they" could tell us when the sites was going to be down for 45mins IN ADVANCE, but then its down for 2-3 days without a whisper or thread before OR after

I was like a lost sheep i tell thee

 

I spent the first 24 hours of it being down constantly hitting the refresh button of my browser solely interrupted by moments of utter dispair where I tried to cut my wrists instead...

 

 

i thought passion ford was fixed but obviously still as shit as before.

 

Teething problems? as per usual

 

i just find it funny how they dont tell you its going to be down and then dont tell you why it went down.

 

Your being sarcastic there surely?

 

to a degree yes.

 

As per ususal? Care to enlighten us when this last happend?

 

I'm sorry you find the site to be "shit", i guess you can't please everyone.

 

it happend the last time it was supposed to be down for 45 mins.. it ended up not working for half a day for me. i cleared all cookies etc.

 

not your fault isit Nicole? im just in a picky mood

 

Yes and IB put an explanation at the top of every page on the site and it's still there now, but to save time i have copied it here for you

Quote:

We had to take the board down for several hours this evening while the database server churned through some data. As it turns out, the database server we paid for isn't the one we got - in fact, it's WAY below what they were supposed to rack for us! We're going to get our hosting provider to upgrade the DB server to what we ARE paying for. This means additional downtime, probably on Friday 7/18 or Monday 7/21. Sorry about this, but it's necessary to accommodate future growth.

We regret the inconvenience, and hope to put this all behind us very soon!!!

You were complaining about not being notified in this instance so i was asking when was the last time this happend? As to my knowledge it hasn't happend. Just curious and also it annoys me that you all jump on the bandwagon and slag IB off the minute anything goes wrong but say fook all when everything is working tip top for months on end!!

 

so your saying i have to congratulate IB for doing what there supposed to?

ahh didnt read that notice..thanks for letting me know

 

Not at all but saying their entire service is "shit" is very inaccurate and unfair. I'm not saying you can't have an opinion about their recent down time but lets be honest and look at the facts instead of slagging them off publicly.

Infact forget it, carry on as you were i've never been a fan of wasting my own time.

 

but that explination says it will be taken down for a bit on the 17th that was last week,

there is nothing about the 2 days this weekend unless i have missed something

 

as far as i'm concerend, it's been broken for the past 2 days

so i did other stuff in the mean time

the only reason i missed it was that i had a few pms i needed to read and a question for that bloke stavros, hardly the end of the world though eh

 

i heard someone hacked into the site again


not really just thought that might sound interesting

 

i missed top gear on sunday all because i couldnt get on here and see a top gear reminder thread

 

sorry to hear this rob can i surggest a tv times as that might help ur plight of future viewing " nice to see a user thaat dosent depend on pf for life support"

any way as soon as we know then there will be a post put up to be picked like a chicken

 

When IB bought Passionford they agreed to host it in the UK for no other reason than to ensure it remained fast for the majority of members as they are predominantly residing in the UK. So they bought managed hosting with 24hr server support and a huge spec list to accomodate future growth.

There have been one or two glitches since and it has transpired the hardware paid for is NOT the hardware recieved. Plans are in place to rectify that now. However, that doesnt cover Sunday. Sunday morning the server shut down, nobody seems to know why, and importantly, nobody seems to have noticed, hence it stayed offline for some time.

The problem was accentuated because IB are in the USA and of course were not open for business on Sunday, so when they came to work and went online to check their many many servers (they own MOST of the worlds biggest forums now), which was around 5PM UK time on Monday, all they could do is serve a suport ticket to teh UK hosting company and await them fixing the problem since they of course have no direct access to the server hardware. The repairs took half a day. You know the rest.

After discussion yesterday, I now have access to the hosting company myself and will be able to inform them of any downtime that they have not spotted right away. That should save this problem happening again.

Hopefully this answers all of your questions, and also explains why:

A) You werent informed of downtime PRIOR to it happening.
B) You werent told why it had happened afterwards until now.

As for Passionford being "As shit as before", im sorry our efforts arent good enough for you, but thankfully the majority of people seem to think IB have done an excellent job of turning PF around and making it fast and reliable again. Me included.

 

Well said stu,also you carnt please everyone.

 

For me it has been worse than before they took over what with the two occassions (i saw) that it went down for days and the bigger issue of it not loading the site for several minutes at random periods, which went on for months. I guess we'll have to see after a few years of it being in the new hands so we have a fair timeline to compare.

Just the views of my experience.

 

the average amount of downtime may be the same though

before it used to zone in and out a lot
but now it tends to go down for days at a time

not knocing hem, if someone screwed them over their servers then there's nothing really they can do, but i would have assumed that someone was checking the stuff they'd paid for

at least it's not like ebay when you say "it never turned up" but as long as things are sorted then things are sorted, peole were on the verge of calamity when it was down

 

Welcome to the wonderful world of computing.
I work in I.T and the only thing anyone ever remembers is the one 'token' time in a year the e-mail server goes offline for a couple of hours.
The fact we successfully manage many hundreds of gigabytes, multiple systems, PCs, networks etc..etc.. for the other 365 days doesn't count for shit.

So to whoever it concerns, thanks very much for keeping and managing the board - without which I would be forced to work for a living.