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Old Jul 15, 2007 | 11:13 AM
  #1  
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bigneck
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Default sky broadband

what utter fookin poop


its slow as hell, constantly varying in speed, at the mo one sec its getting 600 kbps per sec, another 1300 kbps, the other day 3000 kbps, which is still shite cause im spost to be on 6 or 8 meg cant remember, i get constant problems, i have to reboot the router maybe 6 times a day, the laptop most of the time will connect to it but quite often says local connection only and not internet so i have to fook about to get it to work, serious pull ya hair out shite service


i have to say i havent called them and asked why etc but ffs its fooking shite, i have the sky tv box plugged into a micro filter, the phone into the same filter as the sky tv box has two sockets at end, so its plugged in right.


just tested me speed again one test gave 100 kbps the next 1800
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Old Jul 15, 2007 | 11:18 AM
  #2  
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Maybe I wont change to Sky BB just yet then

Is there anyone out there who can supply a reliable package
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Old Jul 15, 2007 | 11:27 AM
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bigneck

I had a similar problem at first.

Go into the router (click here to access your router: http://192.168.0.1/ ) the username is admin password is sky

On the bottom of the first page click on 'Show statistics' and a p[opup window will appear with lots of info. The last line is the one to look at, where is says 'Noise margin' under the downstream colum this should be at least 7.0dB. If it is any lower then pages will crash and not load etc.

The problem with Sky bb is that if you reboot the router at a quiet internet time for your local area it will connect very fast as there is less noise on the phone lines. Then, when it gets busier you are still connected fast but there is more noise and so it cant get a reliable signal to the servers. If you reboot your router at a busy time then it will connect slightly slower (only a very small amount) but it will be reliable all the time!

So if the noise margin I mentioned above is less than 7, then reboot the router and it will automatically setup the speed to give you a better signal to noise ratio.

I also found mine was unreliable for the first week of having it. A friend had similar problems with another ISP and was told they all do 'line training' for the first week and so it will be unreliable and the conection will go up and down.

Mine has been perfect since, I only have to reboot the router once in a blue moon now (if we have a power cut and it connects too fast again for example)
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Old Jul 15, 2007 | 11:34 AM
  #4  
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ive had no trouble what so ever with mine
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Old Jul 15, 2007 | 11:52 AM
  #5  
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i have 7.6 downstream and 13.6 upstream noise margin, although it changes every ten secs as it rechecks highest was 8.1 down
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Old Jul 15, 2007 | 12:23 PM
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Phil

Mine says well over 7 all the time but in the evenings it is shite and may need rebooting 2 or 3 times, it;s SKY as above?
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