I have the lastest windows on my laptop and it updated yesterday automatically, but for some reason I go to my account on the start up screen enter my password and then the screen goes blank

But if I sign into my wifes account it logs in and works

Anyone got any ideas as too why it will work with one account but not the other?


Brian

 

It sounds like your profile is corrupt, your question implies you have Windows 8.

Unfortunately with the new OS's, it is not straightforward to create another profile, as you need to modify a registry key as well, which unless you are comfortable doing, has potential for serious damage.

I can tell you how to rename your profile and make the change to the registry if you are comfortable doing this?

Alternatively you could create a new account, but then you obviously this will not have your data, both achieve the same end result, but the latter is easier and your data can then be transferred...

Martin

 

Can't you just copy the files across from the 'User' directory? Not played much with Win 8 yet.

 

I've read about this problem elsewhere, some sort of bug when updating W8;
assuming you have Administrator access doing this is the easiest solution.

 

I've tried doing a system restore but still in my account administration account its dead slow

Ive logged in to the wifes account and its fine?

How do I go about creating a account as I think likes been said here and a quick look on line my account may be corrupt


Brian

 

Go into 'Settings' as it's known in W8.

Look for 'User accounts' or a name along those lines, haven't looked at W8 much.

Then in here select the create a new account option, fill in the required details and you are done.

As said though, this is assuming your working account is an Administrator.

Martin

 

Yes, he could do that into the new profile once it's created, that is what I said by transferring the data across.

Martin