Non Ford related. My late mates mum has just been hit with 800+ quid and a reduction of her no claims from 9 years to 3 by Santander. At 84 years old and totally averse to the internet, she is at a loss.
2016 Drunken twat hits three parked cars head on at about 50 mph, hers being the third, Police caught the tosser and his insurance paid for the damage to her car.
This year she had a bump, her fault. Insurance company wanted to write of her car and offered a ludicrous low estimate of it's worth.
She bought the car of them and paid for the repair of her car (£200) and the damage to the other woman's car.
Given these arseholes have never paid out a penny on her behalf, how can they come away with this crap?
Sorry if this is the wrong place to ask but when these clowns start shafting pensioners, really gets on my tits. Any advice gratefully recieved.