I will keep you posted with this as it is on going. You mentioned the parts
department. Someone smashed my mirror in Tesco car park.
Went to Evans Halshaw and they ordered the new mirror and booked my car
in for the day.
I took it in at 8.30am and rang them up at 4.30pm to ask if it was ready onlt to be told they had ordered the wrong damn mirror. So I had to go down there to pick up my car and re book it in the following week.
I've had a call today to book my car in next week for them to change the battery. Now how long does it take to change a battery? It's booked in for a minimum of two hours.