Originally Posted by
gcfcos
I always wondered why they don't send out a recovery truck first but then I spoke to My mate who is an Rac patrolman and he said they have to send a patrol van out first as they can't take the customers word for the problem. Fair enough I thought
yeah I'm an rac patrol aswell and unfortunately is the case.there are rare occasions that the company will send a flatbed straight away but most of the time we have to go out to assess.alot of customers say oh you wont be able to do anything,we turn up and get it sorted.
