I bought a new washing machine with a 5 year parts guarantee last Month, well known brand.i phoned up to register the warranty. Was told the parts are only guaranteed if their own service guys fits the parts, which is £130+vat call out charge, but if i payed for extra cover £175 there is unlimited free call outs. I bought the washer as it was on offer £200 reduced from £350. So i told the lady on the other end of the phone to stick the warranty where the sun doesnt shine. I explained that if i kept needing repairs to do i would save my £175 and buy a more reliable machine. She had no answer.