Originally Posted by stevieturbo

Yes, and that annual fee, the same as insurance etc isnt something you can factor in here.

It's nobody's fault if you dont use them during the year.

If you feel them coming to your aid at the roadside and helping you on your way isnt a good service, then perhaps you'd be best to tell them next time dont bother fixing the car. Just take you home or to a local garage instead.

It all boils down to value for money under the circumstances. It still sounds like you got that, even if it did cost you more than you'd like.
I'm sure you had the option of having the car towed to a garage or home ?