Originally Posted by Underdog ST170

anyone who runs their own business will understand that sometimes with best intentions mistakes are made. i work for my self and sometimes mess up. but what i always think seperates the good from the bad is how you deal with mistakes and put them right.
iv seen mk work on here and it appears to be some of the best iv seen but i also appreciate the op situation too. for mk to admit a bit of a mess around is the best way rather than someone who lies they way out of it. well done for that. id give the op a call tomorow if it was my company with a full apology and settle any frustrations. dealing with issues in this way will always help not hinder your reputation.