Originally Posted by
tezzer
totally agree, i will try and speak to Paul again, but the problem is the other office staff, i don't think they give a monkeys to be honest, especially if they are not into cars, don't forget it's an insurance broker/company and they soon take your money, and you know what it's like to get money off them, legal theft i reckon
phoned today and asked to speak to paul, which i did and got the issue sorted straight away, and paul phoned me back to let me know how much refund i would receive, must admit if you can speak to paul directly there shouldn't be any problems.
