i had a policy with them i cancelled as i wasnt going to be using the car.

i cancelled the policy with effect on the 14/07/2012. i was told the underwriters would put it in close of accounts by the end of July and any refund would be issued end/july beginning aug.

i called beginning august no updates 'its with the underwriters' i was told. kept calling throughout august hearing same thing and being told ' we paologise but it WILL be augusts close of month accounts' called end of august no updates. called yesterday....no updates.

i just wanted to have a rant and get it off my chest....that is all.

needless to say i will not be so quick to sign up for my next policy, they were helpful in setting it up but are next to useless when a cancellation occurs.