Today i had my 07 plate ford transit booked in at a ford main dealer in basildon. The main key is worn and the ignition barrell also needs replacing,its done 132,000 miles. So 8.30 i drop the van off and explain what needed doing,ie please do the above . I needed the van back for 5pm for work so asked if i could colllect it around 4pm . So at 4pm i drop a guy off i work with to collect the van , about 4.30 pm he turns up at the yard ...............The van key and barrell have not been replaced , but he did have to pay £114.97 for fords to tell us the above work needs doing

So we now have FORD headed paper telling us to book the van in for the above work to be carried out, WHAT a bloody joke and is it worth me calling the service manager tomorrow ?????????