what a bunch of utter fuckwit cunts they are

trying to get a pac code and they were like "oh, we'll offer you this, and that, and when was the last time you used the phone" and all sorts of shit

the woman in the shop called up to get the code but they wouldn't give it to her so she passed the phone over to the mrs, and then they put the phone down on her

so they were called again and explained what had happened

"we have to ask you some security questions"

which went along the lines of "what was the last number you dialled" and "when was the last time you topped up" the answered to both was "ain't got a fucking clue" which resluted in "we can't give you the code" which resluted in a "wtf!"

so over the phone went to the lady in the shop, we had a longer argument with the person on the other end of the phone, who now was refusing to tell her her name or pass her over to her manager, so she was getting a bit riled up but eventually the manager came onto the phone, and said they wern't going to give her her name OR the pac code either!!! and then put the phone down

fucking bunch of cunts

and by this time it had been 30 minutes in the shop and the kids were getting pissed off as well so we went home

and then i got onto the phone

you know whats coming next don't you

the guy on the other end of the phone didn't even have a chance to get a word in edgeways as i went a bit bonkers at him, but, to be fair, i didn't swear, i just ranted non stop without listening to him when he tried to get a word in

"so now i've got that out of my system, all i want you to tell me is the pac code, and none of this "we can offer you a better deal" crap because i've got a new contract and i just want to change the number over, you've already got a pretty good idea why i won't be taking you up on any offer you would care to offer me and i don't want to waste any more of my time or energy on this call" and he said "here you go"

what sort of got me riled though was that the automated voice said it was going to cost 25p to connect to a representative if i wanted to discuss what i wanted to discuss and we only had 17p worth of credit on the phone

and no, i've not got around to complaining about them 2 bitches in the shop because it's not as if i'm going to go back is it escepcially after the "can i have your name so that i may converse with you properly"

"hell no, you carry on calling me "sir" - cheeky bitch"