My best mate works there and some fo the sotries you hear are unbelievable. well, actually, not after i've read some of the above.

i cant name places and names but i know of people who deliberatly puncture tyres and say they're unrepairable to keep them for their own cars, as stated above they fit parts that just aren't needed, if you go in with a mobility car they'll leave it 2 hours without even looking at it as they dont get comission for fixing those, if they fit brake parts they "legally" have to test them so they'll take it out on their lunchbreak and go joyriding, one guy scuffed a car pulling off a ramp so he washed it and made sure it was wet when the owner picked it up so he wouldn'tg notice until later.

they're absolute monkeys, conmen and cowboys and i wouldn't trust them to change a fiver for my busfair.