Hate those cunts.years ago my mother had a brand new automatic mk3 fiesta which I got her on the voucher. She took it to have tyres fitted as they ate them on the inside.they took the tyres off and said she needed new brakes on the front,which she didn't as I'd changed them 3months before.
Now being auto,it did munch brakes as you've not got much engine braking.
She said thanks for the advice but my son will change them as he works in ford where they make the discs and he gets the pads for 50% with his card.
They point blank refused to let her leave,told her she was driving an illegal death trap and that if he let her leave he'd be breaking the law?WTF!!now my old girl may have been 60 odd at the time,but she's not stupid and didn't have the money anyway,so she said no,politely.manager walked off,told the boys to start stripping the front brakes as she wasn't able to leave if they weren't replaced.
My old girls no slouch so told them not to do it,and she's only paying for the tyres.manager still tells them to carry on,which they did,my old girl starts kicking off,screaming and shouting and he concedes it ain't happening,to which he threatens to phone the police to report her driving an unsafe vehicle.
When she went in,she asked for an offer of two front tyres for £30,took the coupon with her etc.guy tried charging her £30 per tyre plus valve,balancing,and environmental disposal of tyre giving a grand total of about £80.
She refused to pay and asked to use the phone to call me,when they refused she tried leaving to use a payphone,where the manager tried to physically stop her.my old girls as strong as on ox so she grabbed his arm and pushed him out of her way,he lost his balance and fell into some tyres,the boys in the workshop were wetting themselves apparently!!
He eventually agreed to only charge £30 for two tyres plus all the other shit which cost her about £60 all in all.
I phoned head office and wiped the floor with them and they did apologise and refunded my old girl the money for tyres but what a bunch of cunts!!