Thread: Demon Tweeks
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Old Jun 28, 2010 | 11:46 AM
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Rod-Tarry's Avatar
Rod-Tarry
Happily retired
 
Joined: Nov 2006
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From: Hampshire
Default Demon Tweeks
Anyone else experienced their dont give a monkeys attitude.

Somewhat over a week ago i ordered a Moquip fitting, it duely arrived but was not what i ordered so i rang to get another one sent out quickly. They wont send a replacement out untill they get the old one back, even though it was their error so i send the item back. The replacement arrives & guess what they have sent the incorrect one back again in the same bag. Im now pushed for time as i want the car at Coombe with replacement Black Braid & fittings. I ring customer services & explain THEIR error but get the same story you pay again or return it, I explained this was down to them can the get the item out pronto, they aint interested & its a 12 year old girl telling me its my problem not hers . In the end i pay again & hope for the best.
That was last Thursday & ive still not received it so ring up customer services again. Guess what lads its all my fault & my problem they aint responsible for the Post Office if its lost in the post its tough .
They have my money (twice) & dont give a shite.
I would have thought they would have used a courier to get a part out pronto & ask me to return anyparts that i receive later.
Its not my week because Merlin Motorsport are proving much the same over a week & nowt. So no Braid & no fittings. .

RANT OVER !!!!!!!!!!!!!!!!!!!!!!!!!!!!! .
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