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Old Mar 16, 2010 | 10:16 PM
  #39  
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Red16
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From: South Shields
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Originally Posted by knightsy
how far do you live from your telephone exchange? distance is the only reason the line will make your connection slow unless the line is faulty (yes it can be faulty and the phone still be ok) if you are close to the exchange and getting low speed get hold of your service provider and tell them they should send an engineer to do a healthcheck, also if you have a proper master socket (the one where the bottom half will unscrew) remove this if you have hardwired extensions and test from the socket you find behind the plate, you will be surprised how many people have slow speeds due to poor or incorrect internal wiring.
If I use the AA Route Planner website, it says my house is 3.18 miles from the exchange, is this classed as far away?

My ping is usually around 87ms when i do checks online too, which really spoils playing games like Call Of Duty online with the PS3.

I only have a master socket in the house, no extensions etc, the PS3 is hard wired to the router but we use wifi for laptops etc.

What sort of cost would i be looking at to have a BT engineer pop round and do a few checks?
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