Originally Posted by Leeproc

My mums pc crashed on her the other day and wont boot up again. Its a packard bell. She bought it new just over a year ago from pc world and she never got a proper boot up disc with it, she was told to make her own and went through the steps of the instructions to do her own but it isnt working. When it does actually try to boot up it says that it cant detect port one, then another time it says port one detected but no harddrive can be found, or no windows files can be found. Has anyone had anything like this before or have an idea what to do? Thanks