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Old Feb 5, 2010 | 05:38 PM
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JonnyBravo
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Joined: Jun 2004
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From: Huntingdon
Default Vodaphone billing issue, need advice.

I've just had the last months bill come through and I was slightly shocked when it was £181 !

My contract gives me 900 free minutes and 500 texts, now to be fair I knew I was well over on the texts or I atleast expected to be but they claim I have sent 1847 in one month

Now I took a look through my itemised billing and have found that on every page there are texts sent in the same minute to the same person, atleast 3 or 4 times on each page, in some cases 7 texts to the same number in the same minute.

I can imagine that maybe on a few occasions I will of quickly hit the send button by accident and then sent another but after going through the first 20 pages and seeing so many on each page I personally think there has to be a mistake.

I have a new N97 mini which is my first touch screen phone, on occasions I have called people from my pocket so I though it maybe a possibility I had kept doing this for a month so I checked my mums bill as she doesn't have a touch screen phone and tbh rarely sends texts, her bill is the same, ok only £7 over her allowed number of texts but she has numerous texts sent to the same number in the same minute so I honestly believe Vodaphone are trying to have one over us here.

Has anyone else noticed any change in their bills from Vodaphone or experienced this in the past.

I'm going to call them shortly and try and sort this out but tbh I wonder wether they will instantly get on the defensive and claim I did send them as I cannot see how I could prove otherwise.

Approx 76 texts a day I think even a 16 year old who lived at home doing nothing would struggle to get through, let alone someone who works all day and sends at a guess 15 max a day.

Thoughts and suggestions please
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