Originally Posted by
TT300
They said to call tomorrow as their sending the text. I tried twice and both said they wont do anything till i receive the text
Call again. Read the link again, as Benni said: they can confirm over the phone that the changes will affecvt you, there fore you have received confirmation via voice. The text doesn't come into it then.
Just one more call may be all you need. It also said some operators will fob you off: if that happens just call again and speak to someone different.