@ St3v3 Mate, I havent got a clue when it comes to adding network places and all that Jazz, sorry. Whats the app called mate?

@ Scryby Something isnt right with it mate.

Try This: http://support.apple.com/kb/TS1495

If you have tried all what we have said and still isnt working, I'd go have a chat with wherever you bought it from and see what they say.