Originally Posted by
marky_g
i'd say postage costs are non refundable if its a private vendor Ebay etc but if its an established company then you would expect that to be refunded postage costs to
why any different on ebay?
you pay to have something packed and posted - seems perfectly reasonable to me that the postage is done with some care.
the courier is essentially a subcontractor to the supplier thus the supplier is responsible for the goods getting delivered properly.