Hi Guys..

Mike bashing aside, many thanks for your positive comments.

We've had a difficult year systems wise, we tried to improve our I.T. infrastructure and had been lured by a company who promised an awful lot but let us down badly.

This has been rectified, but everyone has suffered (certainly management & staff here, plus a handful of our customers have experienced sub standard or adverse service in this interim period) between July 2007 - June 2008.

It's a case of lesson learned, despite having a contract stating capabilities this did not transpire and we opted for a replacement system which went live after due diligence on 01st June 2008.

So, it's back to business as usual now.

Kind regards

Tony