Dear Northen bint

Further to our recent correspondence.

I can confirm that my understand is that your query is as follows:

Do you sort out the returns?

In the telephone conversation with you this afternoon I have provided you with the following information:

Yes. Unfortunatly I have no control over what happens after I have left. Yesterday, 9 drivers came and went after me.

I hope this clarifies your enquiry. If you do have any further questions, please confirm via return email and I will endeavour to answer them in full.

Kind regards,

dojj