Originally Posted by
mk3matt
i work in halfrauds on the satnav department part time
you have 30 days after purchasing to return the prduct for an exchanged. money cannot be refunded.
after that you have a year onwhich to request for it to be sent away.
GARMIN are fukin good and usually, will give you a new one off the shelf. ( we are based within 2o miles of their factory too) .
its not hard for them to sort you out mate, they sound like a bunch of twats. if you have had it less than a yuear. bring it to the iwnchester branch if you are ever down this way ( avator says suffolk) and i will persoinally sort it.
what he said. I work for them too and Garmins are usually pretty bullet proof. Found that early 760's were quite buggy though. Our display unit kept randomly turning off (usually half way through a customer demo
)A software update usually solves this. If it resets garmin told me to slide and hold across the power button for about 20 seconds, and then just tap it across and it will boot up. Then software update asap. to avoid it keep happening.
EDIT: garmin have a direct swap policy if its not fixable with an update instore. Sounds like the store you go to is shit. Our store would have sorted it out no problem (whether an update was needed or a replacement unit)