refund was only given at the threat of legal action, up until then, i had to wait numnerous days for his unanswered phone to contact me. and yes, numerous friends called him and got answers to prove the phone was active

the courier called me the second the parcel was dropped off to the depot IN PERSON by him, and then booked in. i severely doubt they would call me if it was their own fuck up? and the fact he gave me a flase tracking number, that doesnt exactly fill me with confidence

i appreciate what your saying, but it isnt like im being slanderous, iv just laid down my story with all the facts

the facts are it took 7 times longer than it was supposed to, several lies were told, a lot of ignorance in answering and returning phone calls was apparent, and the finished product was sub standard by anybodys opinion. even disregarding any of the time and lie factors, the proof of the pudding is there to be seen!!!

and no, im not entirely happy and going to shout from the rooftops because a refund was given. as i lost time, a lot of cost in delivering, i had to force legal action for him to agree to pay more than a frankly offensive offer of 75 quid good will refund!!!!

and it cost me more to put right as it wasnt a simple start from fresh flock job for central blast cleaning. although they managed to get it done within a week, and got the colour correct

so, i stand by my right to share my story. freedom of speech prevails. i have done no name calling and such. he cant really have any qualms about it