Bought some tickets in may and put them on ebay

to cut a long story short ticketmaster retracted them cause id bought to many

i emailed the winning bidder straight away apologising and asked for their paypal/bank details so i could refund the money

no reply

month later i emailed again

then finally in late july i emailed again advising that i had sent 2 previous emails and this was there last chance for a refund, they had 7 days to reply and i was keeping the mail as proof.

no reply

then a few days ago i get an email saying theyve just checked their email and can i get back to them regarding a refund

so where do i stand ?

i gave them 3 chances to refund

as far as i can see on ebay any compalints have to be made with 45 days of payment