fucking organe fucktards STILL haven't sorted my refund out, and it's been going on since the 1st of june

total and utter fucktards in customer serivces and i've just gone and giving them the biggest bollocking i could

and now i'm on hold while someon furthe rup the chain talks to me

bollocks to it, i'm just going to cancel the direct debit and fuck them off

i'll pos the reply in a bit when i can remember what i said