Originally Posted by philc
Originally Posted by gurnE
Politely explain that as soon as Royal Mail reimburse you, you will send his refund imo.
And never use Standard Parcels again!!
That is the course of action i told him i would take, however he is now implying legal action, police etc etc and wanting a refund with immediate effect.
And i agree about the standard parcels!
he can imply anything he wants,you have proof you posted the item