Story is i sold a set of carbs, chap payed me but the post office have lost them.
I have a proof of postage reciept that covers me. But the stinger is that i sent it standard parcel service via royal mail, which unknown to me, does not require a signature! So i have no way of knowing if the buyer has actually recieved them and now he is requesting a refund.

I have filed a claim with the post office but as ever they are dragging there heels!

Can any inform of where i actually stand on this?