Originally Posted by Stu @ M Developments
3) Can the PID control parameters (Proportional, Integral, Derivative) be changed on customer request?
Yes, but again, why would you wish to do so? 
ive been watching for you reply,, and also wondered why someone would wanna changed the 3 term control, and without knowing what the PID terms are set to now,,,, just plucking your own terms intot he equation could end up with wild overshooting/undershooting! and i know as ive tested the terms as set by you stu are great
i get the feeling you can change the 3 term control in the lab software nick?