Paul you must have the utmost patience mate , but i have always thought that your job must have a life expectancy if that makes sense to make a decent living when you are buying and selling you living has got to be very hard and tiring and with a living that must be up and down like a yoyo because surely you do not know what you will sell ne week to the next so it must be hard to plan ? Also as per example one you are selling old sometimes used parts i am sure it was working when you sent it, he might have fucked it,
Anyway tell them both to fuck off especially the 2nd one cheeky twat
mike