I have worked for the same estate agencies for the last 7 and a half years. I am pleased I am not one of the few 'parasitic arsehole' that you do occacionaly find in some companies. The estate agents I work for is an independant family run buisness so it is more important to keep our reputation and also earn a living at the same time.
If a seller decides to take their house of the market then that is their choice. Nothing we can do about it. We are here to advertise and to sell a property and help to see the sale through until the exchange and completion. Our company charges .5% which is a good rate and I have never had complaints and only thanks with people I have dealt with.
Unfortunalty we get our reputation taken down with the few bad estate agents that are around and bad solicitors.
I dont mind what people say, you get used to it, but as long as i know i work hard and really enjoy my job and earn my living and not one of the dodgy ones then I have a clear conscious.