Paypal susspended my account for a week because i've had about £8k go through there in the past month. Then had the cheek to send me a survey on how i was treated!
So i told them what i though:
They asked 'What do you think of Paypals service overall?'. I replied:
They could actually get off their arse and bother sending verification amounts to the banks in the 2 weeks they say they will. Three of my friends whom i recommended have been waiting 3 months for the '2 small amounts' to be deposited into their bank to become verified.
I look and feel like a total idiot infront of them, and now i wish i had never recommended Paypal to them as it would have saved me the embarassment of them having to ask me all the time what the hell is going on with Paypal.
Like i said before, i only use you because there is no other option. If you want my (and my friends) real opinion summed up in one sentance it wouldhave to be:
'Paypal is bad because; It has exorbitant charges, never pays things into the bank on time, Thinks everyone is using it to money launder, thus suspends accounts, is an over paranoid, over funded, lazy customer service operation.' You'd do good to give a bit of money to charity aswell, After all, you are worth £400 BILLION & rising.
The amount of money that i have put through my Paypal account (Must be well over £8000 now) and i haven't even had so much as a phone call, or letter through the post to see how i am doing and if i need any assistance.
All paypal appears to be concearned about is the MONEY!!!! Money grabbing, selfish, lazy self centred, liars!
Hope this helps your little campaign to rope new customers in. I certainly won't be recommending you to anyone else in the future, no sir lol, i'm fed up to made to look an idiot infront of my friends and clients!
Then they asked me 'How many times did you interact with customer services with regards to the suspension?'. I must add that they diddn't have a ZERO option
i replied with 1 (as i had no option) & the note:
Diddn't even hear from him/her, so i don't see the point of this question?!
All they had to do was pick up the phone and have the decency to inform me they would actually be suspending my account. But i take it that costs money to call your customers, and as E-mail is free, you take that option.
**MY ANSWER TO THE NEXT SECTION 'HOW MANY TIMES DID YOU INTERACT WITH THE CUSTOMER SERVICE AGENT' DOES NOT HAVE A *ZERO* OPTION, ZERO (0) IS MY SELECTION, EVEN THOUGH I HAVE TO SELECT (1) TO CONTINUE!
My god, even a chimp would know to put a ZERO option there.....You lot are far to confident in yourselves, I have NEVER been contacted by paypal personally, neither by E-mail/telephone or post.
Am i the only one who is not satisfied with their service? Anyone on here had their account suspended?