Old Feb 1, 2006 | 01:10 PM
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dave_y
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From: Berkshire
Default Burton Power are fuck*ng useless!!! (with pics)

Thought i would get this off my chest.....

Last Friday i ordered a new gauge mount for my series 2 to replace this one:



i looked on their website and ordered one of these for £40:



however on Monday they had kindly delivered one of these for a Sierra!?:



which doesn't look anything like carbon fibre i'll add.

So on Monday i rung up and let them know of their error and the bloke said you can either send the Sierra one back and we'll exchange it or you can buy the one for the Escort and we'll refund you for the Sierra one.

So i decided to buy a second gauge holder (the right one) for my Escort.

Went to the post office today to pick up my parcel, i got back to the car and opened it (praying!) and saw this.



I couldn't believe it, i already had this and they had charged me nearly £50 for it! Bit of a scam when they are £20 from Nomad!

So i got home (very pissed off by now) and rung them up. First of all the bloke tried to tell me that it was indeed the plastic one in the picture saying that it fits in with the heater controls.......WANKER!

Hung up on that dickhead then rung back and spoke to another bloke. he told me that the plastic gauge mount (one on the website in the second pic^^) are no longer available and that they had sent me the right one. He then said if i was unhappy with it, to send it back and they will refund me.

So in the end i still don't have my gauge holder and i am down by £3 having to pay for two items to be sent back to them by recorded delivery.

I haven't checked my credit card bill yet but i just pray they have refunded me correctly at least!!!!!!!!

I have used Burton before for one or two bits and their products IMO are pretty good, but in future if i need anything off them i will try www.ebay.co.uk !!!! A much safer bet.

So to sum up, Burton power are a bunch of cunts!!!
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