• Recalls
• Technical Service Bulletins (TSBs)

2018 FORD C-MAX Technical Service Bulletins

Technical Service Bulletin information provided by National Highway Traffic Safety Administration

• UNKNOWN OR OTHER

  RECORD_ID: 4962617

  NHTSA Item Number: 11008948

  Replacement Service Bulletin Number: N/A

  Date Added: Oct 16, 2024

  Bulletin Number: SSM 53040

  Date Posted: Oct 10, 2024

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: UNKNOWN OR OTHER

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

• UNKNOWN OR OTHER

  RECORD_ID: 4729773

  NHTSA Item Number: 11001174

  Replacement Service Bulletin Number: N/A

  Date Added: Jun 6, 2024

  Bulletin Number: TSB 24-2165

  Date Posted: May 27, 2024

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: UNKNOWN OR OTHER

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Fle

• EQUIPMENT

  RECORD_ID: 4694289

  NHTSA Item Number: 10254138

  Replacement Service Bulletin Number: N/A

  Date Added: May 3, 2024

  Bulletin Number: SSM 52476

  Date Posted: Apr 24, 2024

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: EQUIPMENT

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. U

• EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

  RECORD_ID: 4300466

  NHTSA Item Number: 10240743

  Replacement Service Bulletin Number: N/A

  Date Added: Aug 16, 2023

  Bulletin Number: SAN-Vol1 I1

  Date Posted: Jun 8, 2023

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and oth

• POWER TRAIN

  RECORD_ID: 3941590

  NHTSA Item Number: 10225458

  Replacement Service Bulletin Number: N/A

  Date Added: Nov 1, 2022

  Bulletin Number: TSB 22-2396

  Date Posted: Oct 25, 2022

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: POWER TRAIN

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is movi

• ELECTRICAL SYSTEM

  RECORD_ID: 3795756

  NHTSA Item Number: 10217028

  Replacement Service Bulletin Number: N/A

  Date Added: Aug 2, 2022

  Bulletin Number: SSM 50975

  Date Posted: Jul 29, 2022

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: ELECTRICAL SYSTEM

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass??????????????®/LincolnWay??????????????® app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, ba

• POWER TRAIN

  RECORD_ID: 3616912

  NHTSA Item Number: 10211728

  Replacement Service Bulletin Number: N/A

  Date Added: May 14, 2022

  Bulletin Number: SSM 50744

  Date Posted: May 4, 2022

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: POWER TRAIN

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick vehicles equipped with HF35/HF45 hybrid transmissions can now be disassembled to repair and clean any contamination that may have been the result of a differenti

• POWER TRAIN

  RECORD_ID: 3604323

  NHTSA Item Number: 10210730

  Replacement Service Bulletin Number: N/A

  Date Added: May 2, 2022

  Bulletin Number: TSB 22-2066

  Date Posted: Apr 26, 2022

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: POWER TRAIN

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting i

• SEATS

  RECORD_ID: 3556128

  NHTSA Item Number: 10209209

  Replacement Service Bulletin Number: N/A

  Date Added: Mar 22, 2022

  Bulletin Number: TSB 22-2104

  Date Posted: Mar 21, 2022

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: SEATS

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty

• EQUIPMENT: MECHANICAL

  RECORD_ID: 3556085

  NHTSA Item Number: 10209209

  Replacement Service Bulletin Number: N/A

  Date Added: Mar 22, 2022

  Bulletin Number: TSB 22-2104

  Date Posted: Mar 21, 2022

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: EQUIPMENT: MECHANICAL

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty

• EQUIPMENT

  RECORD_ID: 3556122

  NHTSA Item Number: 10209209

  Replacement Service Bulletin Number: N/A

  Date Added: Mar 22, 2022

  Bulletin Number: TSB 22-2104

  Date Posted: Mar 21, 2022

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: EQUIPMENT

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty

• SEATS

  RECORD_ID: 3532606

  NHTSA Item Number: 10208146

  Replacement Service Bulletin Number: N/A

  Date Added: Feb 23, 2022

  Bulletin Number: SSM 50502

  Date Posted: Feb 17, 2022

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: SEATS

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus, 2020-2022 Cors

• EQUIPMENT: ELECTRICAL: NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  RECORD_ID: 3478006

  NHTSA Item Number: 10205694

  Replacement Service Bulletin Number: N/A

  Date Added: Dec 27, 2021

  Bulletin Number: SSM 50375

  Date Posted: Dec 23, 2021

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: EQUIPMENT: ELECTRICAL: NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the

• ELECTRICAL SYSTEM: SOFTWARE

  RECORD_ID: 3477842

  NHTSA Item Number: 10205694

  Replacement Service Bulletin Number: N/A

  Date Added: Dec 27, 2021

  Bulletin Number: SSM 50375

  Date Posted: Dec 23, 2021

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: ELECTRICAL SYSTEM: SOFTWARE

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the

• ELECTRICAL SYSTEM

  RECORD_ID: 3386829

  NHTSA Item Number: 10201050

  Replacement Service Bulletin Number: N/A

  Date Added: Sep 4, 2021

  Bulletin Number: SSM 50067

  Date Posted: Aug 27, 2021

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: ELECTRICAL SYSTEM

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid t

• ELECTRICAL SYSTEM

  RECORD_ID: 3386070

  NHTSA Item Number: 10201013

  Replacement Service Bulletin Number: N/A

  Date Added: Sep 4, 2021

  Bulletin Number: SSM 50039

  Date Posted: Aug 16, 2021

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: ELECTRICAL SYSTEM

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transpo

• SEATS

  RECORD_ID: 3347299

  NHTSA Item Number: 10199536

  Replacement Service Bulletin Number: N/A

  Date Added: Aug 2, 2021

  Bulletin Number: TSB 21-2236

  Date Posted: Jul 22, 2021

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: SEATS

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Spor

• EQUIPMENT

  RECORD_ID: 3288835

  NHTSA Item Number: 10194434

  Replacement Service Bulletin Number: N/A

  Date Added: Jun 3, 2021

  Bulletin Number: TSB 21-2152

  Date Posted: May 18, 2021

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: EQUIPMENT

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting i

• EQUIPMENT ADAPTIVE/MOBILITY

  RECORD_ID: 3288846

  NHTSA Item Number: 10194434

  Replacement Service Bulletin Number: N/A

  Date Added: Jun 3, 2021

  Bulletin Number: TSB 21-2152

  Date Posted: May 18, 2021

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: EQUIPMENT ADAPTIVE/MOBILITY

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting i

• POWER TRAIN

  RECORD_ID: 3288884

  NHTSA Item Number: 10194434

  Replacement Service Bulletin Number: N/A

  Date Added: Jun 3, 2021

  Bulletin Number: TSB 21-2152

  Date Posted: May 18, 2021

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: POWER TRAIN

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting i

• ENGINE AND ENGINE COOLING

  RECORD_ID: 3288490

  NHTSA Item Number: 10194428

  Replacement Service Bulletin Number: N/A

  Date Added: Jun 1, 2021

  Bulletin Number: SSM 49821

  Date Posted: May 24, 2021

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: ENGINE AND ENGINE COOLING

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid t

• POWER TRAIN: AUTOMATIC TRANSMISSION

  RECORD_ID: 3288475

  NHTSA Item Number: 10194428

  Replacement Service Bulletin Number: N/A

  Date Added: Jun 1, 2021

  Bulletin Number: SSM 49821

  Date Posted: May 24, 2021

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: POWER TRAIN: AUTOMATIC TRANSMISSION

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid t

• POWER TRAIN

  RECORD_ID: 3175101

  NHTSA Item Number: 10189767

  Replacement Service Bulletin Number: N/A

  Date Added: Apr 3, 2021

  Bulletin Number: TSB 21-2033

  Date Posted: Mar 10, 2021

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: POWER TRAIN

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting i

• EQUIPMENT

  RECORD_ID: 3144579

  NHTSA Item Number: 10187930

  Replacement Service Bulletin Number: N/A

  Date Added: Mar 3, 2021

  Bulletin Number: SSM 49541

  Date Posted: Feb 3, 2021

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: EQUIPMENT

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receiv

• EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

  RECORD_ID: 3020221

  NHTSA Item Number: 10181913

  Replacement Service Bulletin Number: N/A

  Date Added: Nov 4, 2020

  Bulletin Number: SSM 49284

  Date Posted: Oct 26, 2020

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receiv

• ELECTRICAL SYSTEM: SOFTWARE

  RECORD_ID: 3020185

  NHTSA Item Number: 10181913

  Replacement Service Bulletin Number: N/A

  Date Added: Nov 4, 2020

  Bulletin Number: SSM 49284

  Date Posted: Oct 26, 2020

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: ELECTRICAL SYSTEM: SOFTWARE

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receiv

• ELECTRICAL SYSTEM

  RECORD_ID: 2962641

  NHTSA Item Number: 10179356

  Replacement Service Bulletin Number: N/A

  Date Added: Sep 4, 2020

  Bulletin Number: SSM 49086

  Date Posted: Aug 12, 2020

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: ELECTRICAL SYSTEM

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2016-2017 Expedition/Navigator, 2016-2018 Focus/C-MAX, And 2016-2018 Transit Connect vehicles may exhibit a concern where the radio will revert to an AM or FM station after the vehicle's ignition has been turned off and turned back on. To address this

• EQUIPMENT

  RECORD_ID: 2962637

  NHTSA Item Number: 10179356

  Replacement Service Bulletin Number: N/A

  Date Added: Sep 4, 2020

  Bulletin Number: SSM 49086

  Date Posted: Aug 12, 2020

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: EQUIPMENT

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2016-2017 Expedition/Navigator, 2016-2018 Focus/C-MAX, And 2016-2018 Transit Connect vehicles may exhibit a concern where the radio will revert to an AM or FM station after the vehicle's ignition has been turned off and turned back on. To address this

• ELECTRICAL SYSTEM: SOFTWARE

  RECORD_ID: 2953173

  NHTSA Item Number: 10179117

  Replacement Service Bulletin Number: N/A

  Date Added: Sep 2, 2020

  Bulletin Number: TSB 20-2255

  Date Posted: Aug 6, 2020

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: ELECTRICAL SYSTEM: SOFTWARE

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehic

• EQUIPMENT

  RECORD_ID: 2899243

  NHTSA Item Number: 10177042

  Replacement Service Bulletin Number: N/A

  Date Added: Jul 7, 2020

  Bulletin Number: SSM 48908

  Date Posted: Jun 17, 2020

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: EQUIPMENT

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is remov

• ELECTRICAL SYSTEM

  RECORD_ID: 2899071

  NHTSA Item Number: 10177042

  Replacement Service Bulletin Number: N/A

  Date Added: Jul 7, 2020

  Bulletin Number: SSM 48908

  Date Posted: Jun 17, 2020

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: ELECTRICAL SYSTEM

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is remov

• EQUIPMENT

  RECORD_ID: 2899023

  NHTSA Item Number: 10177038

  Replacement Service Bulletin Number: N/A

  Date Added: Jul 7, 2020

  Bulletin Number: SSM 48911

  Date Posted: Jun 18, 2020

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: EQUIPMENT

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2016-2017 Expedition/Navigator, 2016-2018 Focus/C-MAX, And 2016-2018 Transit Connect vehicles may exhibit a concern where the radio will revert to an AM or FM station after the vehicle's ignition has been turned off and turned back on. To address this

• STRUCTURE: FRAME AND MEMBERS: UNDERBODY SHIELDS

  RECORD_ID: 2860253

  NHTSA Item Number: 10175895

  Replacement Service Bulletin Number: N/A

  Date Added: Jun 5, 2020

  Bulletin Number: TSB 20-2171

  Date Posted: May 18, 2020

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: STRUCTURE: FRAME AND MEMBERS: UNDERBODY SHIELDS

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat

• SEATS

  RECORD_ID: 2860108

  NHTSA Item Number: 10175895

  Replacement Service Bulletin Number: N/A

  Date Added: Jun 5, 2020

  Bulletin Number: TSB 20-2171

  Date Posted: May 18, 2020

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: SEATS

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat

• ELECTRICAL SYSTEM

  RECORD_ID: 2865746

  NHTSA Item Number: 10176123

  Replacement Service Bulletin Number: N/A

  Date Added: Jun 4, 2020

  Bulletin Number: SSM 48858

  Date Posted: May 29, 2020

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: ELECTRICAL SYSTEM

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two

• ELECTRICAL SYSTEM

  RECORD_ID: 2822152

  NHTSA Item Number: 10174421

  Replacement Service Bulletin Number: N/A

  Date Added: May 4, 2020

  Bulletin Number: SSM 48757

  Date Posted: Apr 22, 2020

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: ELECTRICAL SYSTEM

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery voltage is at/or be

• ELECTRICAL SYSTEM

  RECORD_ID: 2779026

  NHTSA Item Number: 10172972

  Replacement Service Bulletin Number: N/A

  Date Added: Apr 2, 2020

  Bulletin Number: SSM 48619

  Date Posted: Mar 9, 2020

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: ELECTRICAL SYSTEM

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original

• UNKNOWN OR OTHER

  RECORD_ID: 2778989

  NHTSA Item Number: 10172972

  Replacement Service Bulletin Number: N/A

  Date Added: Apr 2, 2020

  Bulletin Number: SSM 48619

  Date Posted: Mar 9, 2020

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: UNKNOWN OR OTHER

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original

• ENGINE AND ENGINE COOLING

  RECORD_ID: 2754407

  NHTSA Item Number: 10171962

  Replacement Service Bulletin Number: N/A

  Date Added: Mar 3, 2020

  Bulletin Number: SSM 48598

  Date Posted: Feb 28, 2020

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: ENGINE AND ENGINE COOLING

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: 2013-2018 C-Max, 2013-2020 Fusion Hybrid/MKZ Hybrid vehicles may exhibit a MIL with Diagnostic Trouble Code (DTC) P0340 and/or P0344. This may occur due to excessive moisture build up in the engine oil. Excess moisture occurs when the vehicle is driven sho

• EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

  RECORD_ID: 2754415

  NHTSA Item Number: 10171962

  Replacement Service Bulletin Number: N/A

  Date Added: Mar 3, 2020

  Bulletin Number: SSM 48598

  Date Posted: Feb 28, 2020

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: 2013-2018 C-Max, 2013-2020 Fusion Hybrid/MKZ Hybrid vehicles may exhibit a MIL with Diagnostic Trouble Code (DTC) P0340 and/or P0344. This may occur due to excessive moisture build up in the engine oil. Excess moisture occurs when the vehicle is driven sho

• POWER TRAIN

  RECORD_ID: 2673452

  NHTSA Item Number: 10169986

  Replacement Service Bulletin Number: N/A

  Date Added: Jan 8, 2020

  Bulletin Number: SSM 48423

  Date Posted: Dec 20, 2019

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: POWER TRAIN

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid

• ELECTRICAL SYSTEM

  RECORD_ID: 2540718

  NHTSA Item Number: 10168810

  Replacement Service Bulletin Number: N/A

  Date Added: Dec 5, 2019

  Bulletin Number: SSM 48340

  Date Posted: Nov 21, 2019

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: ELECTRICAL SYSTEM

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system h

• VISIBILITY

  RECORD_ID: 2449351

  NHTSA Item Number: 10164508

  Replacement Service Bulletin Number: N/A

  Date Added: Sep 6, 2019

  Bulletin Number: SSM 48130

  Date Posted: Aug 9, 2019

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: VISIBILITY

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the g

• VISIBILITY: GLASS, SIDE/REAR

  RECORD_ID: 2449292

  NHTSA Item Number: 10164508

  Replacement Service Bulletin Number: N/A

  Date Added: Sep 6, 2019

  Bulletin Number: SSM 48130

  Date Posted: Aug 9, 2019

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: VISIBILITY: GLASS, SIDE/REAR

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the g

• ELECTRICAL SYSTEM

  RECORD_ID: 2448997

  NHTSA Item Number: 10164497

  Replacement Service Bulletin Number: N/A

  Date Added: Sep 6, 2019

  Bulletin Number: SSM 48123

  Date Posted: Aug 7, 2019

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: ELECTRICAL SYSTEM

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative batt

• ELECTRICAL SYSTEM

  RECORD_ID: 2387870

  NHTSA Item Number: 10162087

  Replacement Service Bulletin Number: N/A

  Date Added: Jul 8, 2019

  Bulletin Number: SSM 48053

  Date Posted: Jun 24, 2019

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: ELECTRICAL SYSTEM

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Respo

• POWER TRAIN

  RECORD_ID: 2356420

  NHTSA Item Number: 10160931

  Replacement Service Bulletin Number: N/A

  Date Added: Jun 7, 2019

  Bulletin Number: SSM 47976

  Date Posted: May 10, 2019

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: POWER TRAIN

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignme

• POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM/PCM/TECM)

  RECORD_ID: 2354893

  NHTSA Item Number: 10160812

  Replacement Service Bulletin Number: N/A

  Date Added: Jun 5, 2019

  Bulletin Number: TSB19-2158

  Date Posted: May 24, 2019

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM/PCM/TECM)

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2017-2019 Fusion Hybrid/Fusion Energi/MKZ Hybrid and 2017-2018 C-Max vehicles built on or before 27-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P013A stored in the powertrain control module (

• ENGINE AND ENGINE COOLING

  RECORD_ID: 2354889

  NHTSA Item Number: 10160812

  Replacement Service Bulletin Number: N/A

  Date Added: Jun 5, 2019

  Bulletin Number: TSB19-2158

  Date Posted: May 24, 2019

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: ENGINE AND ENGINE COOLING

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2017-2019 Fusion Hybrid/Fusion Energi/MKZ Hybrid and 2017-2018 C-Max vehicles built on or before 27-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P013A stored in the powertrain control module (

• EQUIPMENT: APPLIANCE: AIR CONDITIONER

  RECORD_ID: 2327041

  NHTSA Item Number: 10159489

  Replacement Service Bulletin Number: N/A

  Date Added: May 7, 2019

  Bulletin Number: SSM 47850

  Date Posted: Apr 26, 2019

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: EQUIPMENT: APPLIANCE: AIR CONDITIONER

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis o

• ELECTRICAL SYSTEM

  RECORD_ID: 2326965

  NHTSA Item Number: 10159489

  Replacement Service Bulletin Number: N/A

  Date Added: May 7, 2019

  Bulletin Number: SSM 47850

  Date Posted: Apr 26, 2019

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: ELECTRICAL SYSTEM

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis o

• ENGINE

  RECORD_ID: 2249153

  NHTSA Item Number: 10156874

  Replacement Service Bulletin Number: N/A

  Date Added: Apr 8, 2019

  Bulletin Number: SSM 47790

  Date Posted: Feb 6, 2019

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: ENGINE

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, U019F and U0284. On

• ELECTRICAL SYSTEM

  RECORD_ID: 2249145

  NHTSA Item Number: 10156874

  Replacement Service Bulletin Number: N/A

  Date Added: Apr 8, 2019

  Bulletin Number: SSM 47790

  Date Posted: Feb 6, 2019

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: ELECTRICAL SYSTEM

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, U019F and U0284. On

• ELECTRICAL SYSTEM

  RECORD_ID: 2246924

  NHTSA Item Number: 10156594

  Replacement Service Bulletin Number: N/A

  Date Added: Apr 3, 2019

  Bulletin Number: SSM 47875

  Date Posted: Mar 18, 2019

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: ELECTRICAL SYSTEM

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2014-2019 Escape, 2014-2018 C-MAX, Focus, and Transit Connect vehicles not equipped with an auto start/stop system may exhibit an inability to program and/or no electrical power after installation of a service part body control module (BCM). Inspect t

• ELECTRICAL SYSTEM

  RECORD_ID: 2220976

  NHTSA Item Number: 10155562

  Replacement Service Bulletin Number: N/A

  Date Added: Apr 1, 2019

  Bulletin Number: SSM 47790

  Date Posted: Feb 6, 2019

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: ELECTRICAL SYSTEM

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, U019F and U0284. On

• SEATS

  RECORD_ID: 2172912

  NHTSA Item Number: 10153931

  Replacement Service Bulletin Number: N/A

  Date Added: Mar 4, 2019

  Bulletin Number: TSB 18-2361

  Date Posted: Dec 4, 2018

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: SEATS

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan looseness, lateral mo

• EQUIPMENT

  RECORD_ID: 2172876

  NHTSA Item Number: 10153931

  Replacement Service Bulletin Number: N/A

  Date Added: Mar 4, 2019

  Bulletin Number: TSB 18-2361

  Date Posted: Dec 4, 2018

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: EQUIPMENT

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan looseness, lateral mo

• EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

  RECORD_ID: 2173134

  NHTSA Item Number: 10153944

  Replacement Service Bulletin Number: N/A

  Date Added: Mar 4, 2019

  Bulletin Number: SSM 47703

  Date Posted: Dec 10, 2018

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2014-2019 Escape, 2014-2018 C-MAX,Focus, and Transit Connect vehicles may exhibit a concern of not able to program and/or no electrical power after installation of a service part Body Control Module(BCM). Inspect the BCM for the presence of fuse F88.

• ELECTRICAL SYSTEM

  RECORD_ID: 2173149

  NHTSA Item Number: 10153944

  Replacement Service Bulletin Number: N/A

  Date Added: Mar 4, 2019

  Bulletin Number: SSM 47703

  Date Posted: Dec 10, 2018

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: ELECTRICAL SYSTEM

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2014-2019 Escape, 2014-2018 C-MAX,Focus, and Transit Connect vehicles may exhibit a concern of not able to program and/or no electrical power after installation of a service part Body Control Module(BCM). Inspect the BCM for the presence of fuse F88.

• EQUIPMENT

  RECORD_ID: 2173652

  NHTSA Item Number: 10153969

  Replacement Service Bulletin Number: N/A

  Date Added: Mar 4, 2019

  Bulletin Number: SSM 47749

  Date Posted: Jan 17, 2019

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: EQUIPMENT

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimburs

• FUEL SYSTEM, GASOLINE

  RECORD_ID: 2173719

  NHTSA Item Number: 10153975

  Replacement Service Bulletin Number: N/A

  Date Added: Mar 4, 2019

  Bulletin Number: SSM 47765

  Date Posted: Jan 24, 2019

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: FUEL SYSTEM, GASOLINE

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2013-2018 C-MAX, 2013-2019 Fusion Energi, and 2017-2019 Fusion/MKZ Hybrid vehicles may exhibit an illuminated MIL with diagnostic trouble code (DTC) P04B5. This may be due to inadvertent actuation of the fuel door release button by the customer when e

• ELECTRICAL SYSTEM

  RECORD_ID: 2173520

  NHTSA Item Number: 10153968

  Replacement Service Bulletin Number: N/A

  Date Added: Mar 4, 2019

  Bulletin Number: SSM 47748

  Date Posted: Jan 17, 2019

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: ELECTRICAL SYSTEM

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2016-2019 Escape and 2016-2018 Focus/C-Max vehicles may exhibit a customer perceived concern of a FDIM screen flicker during transitions between day/night mode and/or during auto headlamp on/off. The FDIM utilizes a ramp up and ramp down strategy of c

• ELECTRICAL SYSTEM

  RECORD_ID: 2152762

  NHTSA Item Number: 10152468

  Replacement Service Bulletin Number: N/A

  Date Added: Jan 7, 2019

  Bulletin Number: SSM 47649

  Date Posted: Nov 6, 2018

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: ELECTRICAL SYSTEM

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: 2013  2018 C-Max, Fusion, and MKZ Hybrid vehicles using SOBDM-C module connectors do not require electrical/dielectric grease. If used it may induce module communication concerns. Codes present may be U0293 and a P0AA6. The Workshop Shop Manual (WSM) does

• EQUIPMENT

  RECORD_ID: 2152743

  NHTSA Item Number: 10152468

  Replacement Service Bulletin Number: N/A

  Date Added: Jan 7, 2019

  Bulletin Number: SSM 47649

  Date Posted: Nov 6, 2018

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: EQUIPMENT

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: 2013  2018 C-Max, Fusion, and MKZ Hybrid vehicles using SOBDM-C module connectors do not require electrical/dielectric grease. If used it may induce module communication concerns. Codes present may be U0293 and a P0AA6. The Workshop Shop Manual (WSM) does

• ELECTRICAL SYSTEM

  RECORD_ID: 2089490

  NHTSA Item Number: 10149770

  Replacement Service Bulletin Number: N/A

  Date Added: Dec 3, 2018

  Bulletin Number: SSM 47538

  Date Posted: Sep 21, 2018

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: ELECTRICAL SYSTEM

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. In prior versions of SYNC 3 software this menu was present, however in version 3.0

• ENGINE AND ENGINE COOLING

  RECORD_ID: 1959324

  NHTSA Item Number: 10144951

  Replacement Service Bulletin Number: N/A

  Date Added: Sep 24, 2018

  Bulletin Number: SSM 47502

  Date Posted: Aug 31, 2018

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: ENGINE AND ENGINE COOLING

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2017-2018 Fusion, MKZ and C-Max vehicles with 2.0L Gas/Electric engine may exhibit an illuminated MIL with DTC P013A in the Powertrain Control Module(PCM). This may be due to an exhaust system leak. Exhaust leak inspection should be conducted before p

• ELECTRICAL SYSTEM

  RECORD_ID: 1959146

  NHTSA Item Number: 10144930

  Replacement Service Bulletin Number: N/A

  Date Added: Sep 24, 2018

  Bulletin Number: SSM 47444

  Date Posted: Aug 2, 2018

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: ELECTRICAL SYSTEM

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Respo

• ELECTRICAL SYSTEM

  RECORD_ID: 1930433

  NHTSA Item Number: 10143103

  Replacement Service Bulletin Number: N/A

  Date Added: Jul 23, 2018

  Bulletin Number: SSM 47380

  Date Posted: Jun 22, 2018

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: ELECTRICAL SYSTEM

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After In

• ELECTRICAL SYSTEM

  RECORD_ID: 1930365

  NHTSA Item Number: 10143102

  Replacement Service Bulletin Number: N/A

  Date Added: Jul 23, 2018

  Bulletin Number: SSM 47379

  Date Posted: Jun 22, 2018

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: ELECTRICAL SYSTEM

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at vers

• EQUIPMENT

  RECORD_ID: 1930371

  NHTSA Item Number: 10143102

  Replacement Service Bulletin Number: N/A

  Date Added: Jul 23, 2018

  Bulletin Number: SSM 47379

  Date Posted: Jun 22, 2018

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: EQUIPMENT

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at vers

• EQUIPMENT ADAPTIVE/MOBILITY

  RECORD_ID: 1930503

  NHTSA Item Number: 10143103

  Replacement Service Bulletin Number: N/A

  Date Added: Jul 23, 2018

  Bulletin Number: SSM 47380

  Date Posted: Jun 22, 2018

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: EQUIPMENT ADAPTIVE/MOBILITY

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After In

• EQUIPMENT

  RECORD_ID: 1930568

  NHTSA Item Number: 10143103

  Replacement Service Bulletin Number: N/A

  Date Added: Jul 23, 2018

  Bulletin Number: SSM 47380

  Date Posted: Jun 22, 2018

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: EQUIPMENT

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After In

• EQUIPMENT: ELECTRICAL

  RECORD_ID: 1858117

  NHTSA Item Number: 10140323

  Replacement Service Bulletin Number: N/A

  Date Added: Jun 11, 2018

  Bulletin Number: SSM 47009

  Date Posted: Jan 10, 2018

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: EQUIPMENT: ELECTRICAL

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Par

• EQUIPMENT

  RECORD_ID: 1857870

  NHTSA Item Number: 10140323

  Replacement Service Bulletin Number: N/A

  Date Added: Jun 11, 2018

  Bulletin Number: SSM 47009

  Date Posted: Jan 10, 2018

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: EQUIPMENT

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Par

• EQUIPMENT: ELECTRICAL

  RECORD_ID: 1748463

  NHTSA Item Number: 10138524

  Replacement Service Bulletin Number: N/A

  Date Added: May 29, 2018

  Bulletin Number: SSM 47009

  Date Posted: Jan 10, 2018

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: EQUIPMENT: ELECTRICAL

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Par

• EQUIPMENT

  RECORD_ID: 1636315

  NHTSA Item Number: 10137113

  Replacement Service Bulletin Number: N/A

  Date Added: May 21, 2018

  Bulletin Number: SSM 47201

  Date Posted: Mar 30, 2018

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: EQUIPMENT

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only

• POWER TRAIN: AUTOMATIC TRANSMISSION

  RECORD_ID: 1635987

  NHTSA Item Number: 10137101

  Replacement Service Bulletin Number: N/A

  Date Added: May 21, 2018

  Bulletin Number: SSM 47170

  Date Posted: Mar 21, 2018

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: POWER TRAIN: AUTOMATIC TRANSMISSION

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting

• ELECTRICAL SYSTEM

  RECORD_ID: 1635796

  NHTSA Item Number: 10137084

  Replacement Service Bulletin Number: N/A

  Date Added: May 21, 2018

  Bulletin Number: SSM 47129

  Date Posted: Mar 5, 2018

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: ELECTRICAL SYSTEM

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2013-2017 C-MAX Energi, 2013-2018 Fusion Energi, 2013-2018 C-MAX/Fusion Hybrid/MKZ Hybrid may exhibit a no start with battery energy control module (BECM) diagnostic trouble code (DTC) P0AE5. For 2015-2017 C-MAX Energi refer to the 2014 MY C-MAX Works

• FUEL SYSTEM, GASOLINE: STORAGE

  RECORD_ID: 1630915

  NHTSA Item Number: 10136603

  Replacement Service Bulletin Number: N/A

  Date Added: May 14, 2018

  Bulletin Number: SSM 47090

  Date Posted: Feb 19, 2018

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: FUEL SYSTEM, GASOLINE: STORAGE

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2017-2018 Energi and Hybrid vehicles may exhibit a fuel door opening delay longer than 15 sec or unable to open condition without refueling system or fuel door related DTCs. This condition may be due to the high pressure fuel tank pressure transducer

• FUEL SYSTEM, OTHER: STORAGE: TANK ASSEMBLY: PRESSURE RELIEF DEVICES

  RECORD_ID: 1630908

  NHTSA Item Number: 10136603

  Replacement Service Bulletin Number: N/A

  Date Added: May 14, 2018

  Bulletin Number: SSM 47090

  Date Posted: Feb 19, 2018

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: FUEL SYSTEM, OTHER: STORAGE: TANK ASSEMBLY: PRESSURE RELIEF DEVICES

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2017-2018 Energi and Hybrid vehicles may exhibit a fuel door opening delay longer than 15 sec or unable to open condition without refueling system or fuel door related DTCs. This condition may be due to the high pressure fuel tank pressure transducer

• STRUCTURE

  RECORD_ID: 1358024

  NHTSA Item Number: 10127394

  Replacement Service Bulletin Number: N/A

  Date Added: Jan 29, 2018

  Bulletin Number: 17-2218

  Date Posted: Nov 3, 2017

  MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A

  COMMUNICATIONTYPE: Service Bulletin/Repair Instructions

  Make: FORD

  Model: C-MAX

  Year: 2018

  Component Name: STRUCTURE

  MFRCOMPONENTSYSTEM: N/A

  MFRCOMPONENTSUBSYSTEM: N/A

  Summary: Some 2013-2018 Escape, Focus and C-Max vehicles may exhibit a water stained headliner after the vehicle has experienced a water leak from areas such as the roof opening panel, fixed glass, roof rails and roof ditch mouldings. Follow the procedure below to