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HELP ive got a virus on computer!!

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Old Apr 14, 2005 | 10:42 AM
  #1  
BM08's Avatar
BM08
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Professional Waffler
 
Joined: May 2004
Posts: 27,883
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From: west midlands
Default HELP ive got a virus on computer!!

turned my comp on this morning and when it all loaded up onto windows(xp) i got a little message come up from norton antivirus saying that its dectected trojan horse virus!!

it says unable to reapair file so i click on ok and it then says access to file is denied and this message will not go off my screen!?

also i went into the location that the file is(it tells me on this message thing) and then i tryed to delete it but it says it cant as the file is being used by someone else!

i thought i had a top notch anti virus and i got windows firewall turned on and all up to date, like whenever it prompts me to update i always do, so what do i do now cos this file will not go, my computer is running fine at the moment though?

HELP!!!
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Old Apr 14, 2005 | 10:46 AM
  #2  
RS__vanman's Avatar
RS__vanman
PassionFord Regular
 
Joined: Jun 2003
Posts: 385
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From: coventry
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try this online 1 its free and fixes most nastys


http://uk.trendmicro-europe.com/cons...secall_pre.php
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Old Apr 14, 2005 | 10:46 AM
  #3  
cossiechris's Avatar
cossiechris
I'm Finding My Feet Here Now
 
Joined: Jul 2003
Posts: 146
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From: Merseyside
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Boot into Safe Mode (usually F8 on startup) and delete the file from there. This should work if Norton has dealt with the infection correctly.

Pm me if need any more help.

Cheers

Chris
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