Snap on Solus Pro Vauxhall Vivaro no start please help :(
Hey Guys,
I was advised by a good friend of mine to come and ask you guys for help here because there are alot of mechanics on here who have had experiance with the Solus Pro Diagnostic tool from Snap-on
Long story short, I went with my brother in law to a local garage in Wootton Bassett (ABC Tyres) to get some fault codes cleared on his van we fixed the issues that were flagged up and it was running smoothly again so just wanted to get rid of the codes so the engine mangament light would disappear and it would all be nice and fresh.
Took it into the garage and the kid came out with a Snap-On Solus Pro and started going on about how you had to be 18 years old to use this machine and he was only 17 and that he paid the snap on man to show hiim how to use it and that he practicly ran the garage blah blah (I know we should of ran at this point but he was my bro' in laws cousin and thought clearing codes was a simple step)
He plugged it into the vans OBDII port and then about 20 mins later when it finally booted up he put the igntion on and then said he cleared the codes, pressed a few more buttons and then muttered somethign about "how do I turn this thing off" pressed a few more buttons then turned off the igntion and un plugged it. The van started straight away, and the management light disappeared off of the dash and then we got about half way through reversing out of the parked bay when the van spluttered twice and died.
Same kiddy was still stood there so plugged it back in and 3 fault codes appeared:
Fuel Pressure Circuit
Heater Plug Circuit - weve already changed the glowplugs and the glow plug relay
Turbo Pressure Sensor
Van wouldnt start and the garage fumbled around trying to google the fault codes and got nothing for us. We asked them if there was anyway that this Snap-On diagnostic tool could have affected the ECU in any form and were told "No it only clears fault codes" but they also told us that it cost 5 grand, so I find that hard to believe???
Finally gave up with the garage and towed the van home, and managed to narrow it down to fuel being the issue of it not starting - we did this by taking one of the pipes off of the diesal filter type cylinder on the left and then turning the van on, it splutters a small amount of diesal when it first starts and then cuts out.
Basically what I would like to know is:
Has the kiddy that was meant to have cleared the faults messed with the ecu?
What could be causing the lack of fuel as it seems to be very co-incidental that the van was working fine untill this kiddy touched it
Does this 5 grand Snap-On Solus Pro machine simply only clear fault codes?
Any help to get this back on the road would be greatly appreciated as my bro in law is self employed and cannot work without his van at all.
Thanks in advance
Craig
I was advised by a good friend of mine to come and ask you guys for help here because there are alot of mechanics on here who have had experiance with the Solus Pro Diagnostic tool from Snap-on
Long story short, I went with my brother in law to a local garage in Wootton Bassett (ABC Tyres) to get some fault codes cleared on his van we fixed the issues that were flagged up and it was running smoothly again so just wanted to get rid of the codes so the engine mangament light would disappear and it would all be nice and fresh.
Took it into the garage and the kid came out with a Snap-On Solus Pro and started going on about how you had to be 18 years old to use this machine and he was only 17 and that he paid the snap on man to show hiim how to use it and that he practicly ran the garage blah blah (I know we should of ran at this point but he was my bro' in laws cousin and thought clearing codes was a simple step)
He plugged it into the vans OBDII port and then about 20 mins later when it finally booted up he put the igntion on and then said he cleared the codes, pressed a few more buttons and then muttered somethign about "how do I turn this thing off" pressed a few more buttons then turned off the igntion and un plugged it. The van started straight away, and the management light disappeared off of the dash and then we got about half way through reversing out of the parked bay when the van spluttered twice and died.
Same kiddy was still stood there so plugged it back in and 3 fault codes appeared:
Fuel Pressure Circuit
Heater Plug Circuit - weve already changed the glowplugs and the glow plug relay
Turbo Pressure Sensor
Van wouldnt start and the garage fumbled around trying to google the fault codes and got nothing for us. We asked them if there was anyway that this Snap-On diagnostic tool could have affected the ECU in any form and were told "No it only clears fault codes" but they also told us that it cost 5 grand, so I find that hard to believe???
Finally gave up with the garage and towed the van home, and managed to narrow it down to fuel being the issue of it not starting - we did this by taking one of the pipes off of the diesal filter type cylinder on the left and then turning the van on, it splutters a small amount of diesal when it first starts and then cuts out.
Basically what I would like to know is:
Has the kiddy that was meant to have cleared the faults messed with the ecu?
What could be causing the lack of fuel as it seems to be very co-incidental that the van was working fine untill this kiddy touched it
Does this 5 grand Snap-On Solus Pro machine simply only clear fault codes?
Any help to get this back on the road would be greatly appreciated as my bro in law is self employed and cannot work without his van at all.
Thanks in advance
Craig
I was directed here by a friend, he told me to make a thread on here because of the experiance and knowledge this forum has
I was kinda hoping that someone who has worked with diesels vans or this solus pro machine before would have some advice :/
I was kinda hoping that someone who has worked with diesels vans or this solus pro machine before would have some advice :/
Maybe the issues youre having are something common to Vauxhall ECU's?
http://www1.snapon.com/diagnostics/U...stics/SOLUSPRO
features done say much about it decodeing pumps or anything tho
if it just views and diagnosed tings it cant really change things but if it can programme things then you never know but they are the guys who can fix it i spose, they have teh machine to plug in to see what up
features done say much about it decodeing pumps or anything tho
if it just views and diagnosed tings it cant really change things but if it can programme things then you never know but they are the guys who can fix it i spose, they have teh machine to plug in to see what up
I get the impression the kid doesnt really know what he has done to the van.
I just found this doc:
http://www1.snapon.com/display/4466/...O_Brochure.pdf
It says that the solus pro has the "relearn and adaptation" features so it does have the ability to cahnge things in the ecu? Or am I wrong?
I just found this doc:
http://www1.snapon.com/display/4466/...O_Brochure.pdf
It says that the solus pro has the "relearn and adaptation" features so it does have the ability to cahnge things in the ecu? Or am I wrong?
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The Solus is a cheaper mid range tool which are about 2k to buy new. They are pretty basic and to clear codes is quite simple. To alter the adaptation isnt as straight forwards so not that easy to get into if you dont know how. It would be difficul to screw the ECU up without knowingly tampering.
The kid hasn't caused those fault codes with the Solus in my opinion as it's just mong proof. Being a Vivaro it is more likely to be the van developing another fault on it's list.
The kid hasn't caused those fault codes with the Solus in my opinion as it's just mong proof. Being a Vivaro it is more likely to be the van developing another fault on it's list.
I think u will find that it is totally coincidental!
High pressure Fuel pumps are quite common on these.
Easy way to check is take the fuel filter lid off and take the filter out and have a look inside the housing, if u can see little shiny bits of metal at the bottom then the pump is screwed.
High pressure Fuel pumps are quite common on these.
Easy way to check is take the fuel filter lid off and take the filter out and have a look inside the housing, if u can see little shiny bits of metal at the bottom then the pump is screwed.
the way the lad describes how he used it tells me there was ample button pushing going on to have caused it, seen various non start scenarios when numpties get hold of diagnostic equipment.
ahh, I will check the filter housing for bits of metal tomorrow then 
So you wouldnt recommend going back to the garage tomorrow and demand that they fix it because they broke it?
Thanks for all the help so far
So you wouldnt recommend going back to the garage tomorrow and demand that they fix it because they broke it?
Thanks for all the help so far
sounds like the kid has pressed the wrong button some where if its the one im think of you can do mostly everything on it from what fuel pressure is at to e.g turning the headlights its a clever bit of kit i've used one in the past very easy to use but i would never keep pressing random buttons that can cause serious damage
I have used snap-on diagnostics for the last 15 years and have a solus pro and other snap-on machines they are so easy to use and idiot proof, i would doubt that kid made changes to the ecu.
Even if he changed the injector coding it will still run but like a bag of shit
To clear codes you go into engine it has code info you hit "y" yes and when you want out it asks "do you want to clear codes" "y" yes "n" no, its so easy
Hope this helps Alan.
Even if he changed the injector coding it will still run but like a bag of shit
To clear codes you go into engine it has code info you hit "y" yes and when you want out it asks "do you want to clear codes" "y" yes "n" no, its so easy
Hope this helps Alan.
I directed him here rather than a vauxhall forum as his query was more about what a snap-on solus can or cant do as I was sure it could do things like re-code injectors etc where as the garage told him it could only clear fault codes, and this forum has more time served mechanics and snap-on customers than any vauxhall forum I am aware of.
Last edited by Chip; Apr 20, 2012 at 07:55 AM.
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Yeah dont feel embarrassed,I think we've solved that problem on here (tripped fuel pump switch) loads of times so you won't be the last!!!
It's easy to do on them as well from memory,think its up by the top right by the battery but you were right to he suspicious of the garage as it does seem a bit coincidental it failed while there!!!
Usually on those codes "circuit" means the wiring related to it ie blown fuse,tripped switch,broken wire,blown component etc.
They can be a bit vaugue!!!
It's easy to do on them as well from memory,think its up by the top right by the battery but you were right to he suspicious of the garage as it does seem a bit coincidental it failed while there!!!
Usually on those codes "circuit" means the wiring related to it ie blown fuse,tripped switch,broken wire,blown component etc.
They can be a bit vaugue!!!
I directed him here rather than a vauxhall forum as his query was more about what a snap-on solus can or cant do as I was sure it could do things like re-code injectors etc where as the garage told him it could only clear fault codes, and this forum has more time served mechanics and snap-on customers than any vauxhall forum I am aware of.
I just thought that as it was the fellas first post and it was a technical issue with a Vauxhall van that had it been an issue with the ECU there might have been more chance that a Vauxhall forum could have provided more help in this instance.
glad i was proved wrong
He could have made a bigger mistake like buying something from you Markyd3, and then cause he is never in at home himself give you his mum's address to post the item to, and then you put a "funny" return label on it so his 63 year old mother gets some very strange looks off the postmen when it was delivered.
He could have made a bigger mistake like buying something from you Markyd3, and then cause he is never in at home himself give you his mum's address to post the item to, and then you put a "funny" return label on it so his 63 year old mother gets some very strange looks off the postmen when it was delivered.
lol ahhhhh........yeah
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