General Car Related Discussion. To discuss anything that is related to cars and automotive technology that doesnt naturally fit into another forum catagory.

Manufacturers warranty - The truth?

Thread Tools
 
Search this Thread
 
Old Jun 19, 2010 | 09:38 PM
  #1  
Christian and Beccy's Avatar
Christian and Beccy
Thread Starter
#1 in Spelling Club
20 Year Member
iTrader: (14)
 
Joined: May 2003
Posts: 23,329
Likes: 6
From: Norfolk
Default Manufacturers warranty - The truth?

My Megane R26 is due its second service now and Renault want to rape me for it, dry. The parts list is as follows :-

Oil & Filter
Air Filter
Pollen Filter

They want around £300 for this service. Obviously I'm in a good position to be able to get this service done (VAT registered specialist company) etc and plan to use genuine parts. Do I stand to lose my warranty?

I'm just reluctant to pay £300 for what will probably be a sub-standard service and the privaledge of having my pride and joy ragged to within an inch of its life by a workshop apprentice, when I am in a position to have this service carried out to a higher standard and for a considerably cheaper price.
Reply
Old Jun 19, 2010 | 09:41 PM
  #2  
Diseasel's Avatar
Diseasel
Too many posts.. I need a life!!
 
Joined: May 2004
Posts: 697
Likes: 0
From: Lancs
Default

If the garage is VAT registered and use genuine parts then the warranty is fine
Reply
Old Jun 19, 2010 | 09:41 PM
  #3  
Puss2's Avatar
Puss2
Formerly know as Puss
iTrader: (5)
 
Joined: Sep 2004
Posts: 5,156
Likes: 4
From: Essex
Default

As i understand it anyone can do the service as long as genuine parts are used so yes you can
Reply
Old Jun 19, 2010 | 09:42 PM
  #4  
obrutsr09's Avatar
obrutsr09
PassionFord Regular
 
Joined: Dec 2005
Posts: 431
Likes: 0
From: around the fens
Default

Thought if genuine parts were used any garage could do it and u keep warranty
Reply
Old Jun 19, 2010 | 09:55 PM
  #5  
studabear's Avatar
studabear
PassionFord Post Whore!!
20 Year Member
Liked
Loved
Community Favorite
 
Joined: Aug 2005
Posts: 8,349
Likes: 207
From: at home
Default

Originally Posted by Christian and Beccy
My Megane R26 is due its second service now and Renault want to rape me for it, dry. The parts list is as follows :-

Oil & Filter
Air Filter
Pollen Filter

They want around £300 for this service. Obviously I'm in a good position to be able to get this service done (VAT registered specialist company) etc and plan to use genuine parts. Do I stand to lose my warranty?

I'm just reluctant to pay £300 for what will probably be a sub-standard service and the privaledge of having my pride and joy ragged to within an inch of its life by a workshop apprentice, when I am in a position to have this service carried out to a higher standard and for a considerably cheaper price.
I thought you broke the escort?
Reply
Old Jun 19, 2010 | 10:01 PM
  #6  
D4nny8oy's Avatar
D4nny8oy
Fixing the bloody car...
15 Year Member
 
Joined: Dec 2006
Posts: 144
Likes: 2
From: Norwich, Norfolk
Default

Only thing you might find is that with a full Dealer service history, Renault would be more likely to grant 'goodwill' on repairs (like if a part fails just out of warranty) and cover the cost, or part of it.

Other than that, with genuine parts used and service being carried out by a VAT registered garage, it won't be a problem.
Reply
Old Jun 19, 2010 | 10:10 PM
  #7  
frs2208's Avatar
frs2208
Wahay!! I've lost my Virginity!!
 
Joined: Jun 2009
Posts: 82
Likes: 0
From: Coventry
Default

As long as genuine part's are used then you can have it done anywhere. Though just be prepared if you ever do need to make a warrenty claim as from experience Renault will drag there heels and demand to see proof of everything.

As an example at work to validate a warrenty claim to get some rear door hinges done on a van, renault had us fax over copies of every invoice for every service carried out by the independant garage we use, at one stage they were going to throw out the warrent claim as one invoice didn't state what oil was used!!!
Reply

Trending Topics

Old Jun 19, 2010 | 10:27 PM
  #8  
Rich_w's Avatar
Rich_w
Proven Legendary Status
 
Joined: May 2003
Posts: 6,156
Likes: 0
From: England
Default

Christian.

Google "Block Exemption"

In a nutshell. So long as the serviced with parts "equivilent" to OEM they can't refuse the warranty. I'd recommend using gen parts though just to be sure. Including Oil.

However, as above. Don't expect any goodwill contribution if the car fails a couple months out of warranty. Depends if you want to chance that or not really.
Reply
Old Jun 19, 2010 | 10:46 PM
  #9  
It's Czech Mate's Avatar
It's Czech Mate
............
 
Joined: Jun 2003
Posts: 12,970
Likes: 103
From: West Mids
Default

I was under the impression block exemption had now expired?

edit: The Block exemption has changed from april 2010 but it only affects new cars sold after this date

Last edited by It's Czech Mate; Jun 19, 2010 at 11:01 PM.
Reply
Old Jun 19, 2010 | 10:47 PM
  #10  
stevenebm's Avatar
stevenebm
post whore
20 Year Member
iTrader: (6)
 
Joined: Aug 2004
Posts: 5,760
Likes: 13
From: ayrshire
Default

Originally Posted by studabear
I thought you broke the escort?
read it again...slowly.
Reply
Old Jun 19, 2010 | 10:54 PM
  #11  
studabear's Avatar
studabear
PassionFord Post Whore!!
20 Year Member
Liked
Loved
Community Favorite
 
Joined: Aug 2005
Posts: 8,349
Likes: 207
From: at home
Default

it was a joke read it again
Reply
Old Jun 19, 2010 | 10:55 PM
  #12  
stevenebm's Avatar
stevenebm
post whore
20 Year Member
iTrader: (6)
 
Joined: Aug 2004
Posts: 5,760
Likes: 13
From: ayrshire
Default

ah right.my bad.
Reply
Old Jun 19, 2010 | 10:59 PM
  #13  
Christian and Beccy's Avatar
Christian and Beccy
Thread Starter
#1 in Spelling Club
20 Year Member
iTrader: (14)
 
Joined: May 2003
Posts: 23,329
Likes: 6
From: Norfolk
Default

Originally Posted by stevenebm
ah right.my bad.
I kinda missed that too!!
Reply
Old Jun 19, 2010 | 11:12 PM
  #14  
studabear's Avatar
studabear
PassionFord Post Whore!!
20 Year Member
Liked
Loved
Community Favorite
 
Joined: Aug 2005
Posts: 8,349
Likes: 207
From: at home
Default

well its getting late lol
Reply
Old Jun 20, 2010 | 07:30 AM
  #15  
Glenn_'s Avatar
Glenn_
Glennvestite
15 Year Member
Liked
Loved
Community Favorite
iTrader: (1)
 
Joined: Jul 2006
Posts: 62,772
Likes: 1,050
From: Darlington county durham
Default

I would like to pay 300 quid,fook that do it yourself.
Reply
Old Jun 20, 2010 | 08:34 AM
  #16  
AndyNo1's Avatar
AndyNo1
I've found that life I needed.. It's HERE!!
20 Year Member
 
Joined: May 2003
Posts: 1,396
Likes: 0
From: Hornchurch, Essex
Default

Originally Posted by D4nny8oy
Only thing you might find is that with a full Dealer service history, Renault would be more likely to grant 'goodwill' on repairs (like if a part fails just out of warranty) and cover the cost, or part of it.

Other than that, with genuine parts used and service being carried out by a VAT registered garage, it won't be a problem.
Exactly what is said here. I work as a service advisor and carry out warranty claims for Honda.
Reply
Old Jun 20, 2010 | 09:19 AM
  #17  
B16JUS's Avatar
B16JUS
I've found that life I needed.. It's HERE!!
 
Joined: Jul 2003
Posts: 1,119
Likes: 0
Default

Sometimes with special cars it might be worth paying a little more for the stamp.

e.g 300 renault or 100 you so for 200 extra would you loose that by not having full manufacture service history ?

obvously some cars it doesnt matter but some it does.

also on a oil service it wouldnt need a test drive

J
Reply
Old Jun 20, 2010 | 09:39 AM
  #18  
Rick's Avatar
Rick
15K+ Super Poster!!
 
Joined: May 2003
Posts: 15,885
Likes: 17
From: Stockport, Cheshire
Default

C, the only thing to think about is resale value, ie full Renault SH?
Reply
Old Jun 20, 2010 | 09:56 AM
  #19  
tabetha's Avatar
tabetha
20K+ Super Poster.
 
Joined: Jul 2006
Posts: 24,596
Likes: 4
From: uk
Default

On a car of this type and this new I would be wanting renault stamps in the book, as would any buyer if you were to sell it I would imagine.
As said though you can have it serviced by any qualified person using any equivalant parts, makers were insisting on only geniuine parts used, but were then told they had to supply them(genuine) free or accept alternative of same quality.
tabetha
Reply
Old Jun 20, 2010 | 10:23 AM
  #20  
scoooby slayer's Avatar
scoooby slayer
10K+ Poster!!
15 Year Member
Liked
Loved
Community Favorite
iTrader: (4)
 
Joined: Jun 2006
Posts: 10,212
Likes: 417
From: st neots cambridgeshire
Default

if you cant afford the servicing costs of a new car then sell it and get a banger old escort again lol
Reply
Old Jun 20, 2010 | 11:13 AM
  #21  
Turbosystems's Avatar
Turbosystems
Super Moderator
iTrader: (5)
 
Joined: May 2003
Posts: 12,849
Likes: 50
From: home
Default

Originally Posted by Rick
C, the only thing to think about is resale value, ie full Renault SH?
does a reno have a resale value
Reply
Old Jun 20, 2010 | 11:33 AM
  #22  
phil_rs's Avatar
phil_rs
yam yammer
iTrader: (3)
 
Joined: Jan 2006
Posts: 2,761
Likes: 3
From: Stourbridge, West Mids
Default

Originally Posted by Tony Mannock
does a reno have a resale value
Harsh but true!
Reply
Old Jun 20, 2010 | 12:02 PM
  #23  
marky_g's Avatar
marky_g
Fleet Manager
 
Joined: Aug 2004
Posts: 6,231
Likes: 16
From: Essex
Default

not sure i work on motorhomes and we do the engine side on a 1st 2nd and 3rd services normaly use geunine fiat/reno parts rather pattern

were an approved dealer ship buy the manufactures tho
Reply
Old Jun 20, 2010 | 01:53 PM
  #24  
Mint FRST's Avatar
Mint FRST
Too many posts.. I need a life!!
iTrader: (1)
 
Joined: May 2004
Posts: 951
Likes: 0
From: Staffordshire
Default

Had a similar service (Although was its first actual) on my Mk2 Focus RS.

Cost was 226 quid, although I thought was still alittle high when you factor in 5.8 litres of oil and keeping main dealer stamps for the history I thought it was worth it.

Beauty was though my mate who works at the dealer did it and I watched him! No young scrout would ever be taking it out

Well other than me! lol
Reply
Old Jun 20, 2010 | 05:25 PM
  #25  
-beefy-'s Avatar
-beefy-
formerly beefy-rst-2
iTrader: (6)
 
Joined: Sep 2005
Posts: 10,072
Likes: 3
From: cleveland rsoc
Default

i actually know a very nice renault technican up here mate ,


he may be able you stamp your service history ,


just say you had the service done whilst visting friends up north ,



granted if they ever pull it they will prob invalidate the warranty on the fact they dont think you have any friends rather than the genuineness of the dealer stamp ?



you know how to pm me lol

beef
Reply
Old Jun 20, 2010 | 06:47 PM
  #26  
Rich_w's Avatar
Rich_w
Proven Legendary Status
 
Joined: May 2003
Posts: 6,156
Likes: 0
From: England
Default

Originally Posted by -beefy-
i actually know a very nice renault technican up here mate ,


he may be able you stamp your service history ,


just say you had the service done whilst visting friends up north ,



granted if they ever pull it they will prob invalidate the warranty on the fact they dont think you have any friends rather than the genuineness of the dealer stamp ?



you know how to pm me lol

beef

Given that most companies check warranty eligability on the network computer. A suspect stamp in the book won't make any difference
Reply
Old Jun 20, 2010 | 06:58 PM
  #27  
foreigneRS's Avatar
foreigneRS
Testing the future
 
Joined: Jul 2003
Posts: 17,597
Likes: 24
From: W. Sussex
Default

i can't believe that someone who works at a place that does work on cars does not know the detail of block exemption
Reply
Old Jun 20, 2010 | 08:53 PM
  #28  
Christian and Beccy's Avatar
Christian and Beccy
Thread Starter
#1 in Spelling Club
20 Year Member
iTrader: (14)
 
Joined: May 2003
Posts: 23,329
Likes: 6
From: Norfolk
Default

Originally Posted by foreigneRS
i can't believe that someone who works at a place that does work on cars does not know the detail of block exemption
I guess that was a dig at me. Why would I know about that? I have no reason to need to know about it. We build uprated engines and map cars, we have very little involvement in regular servicing and warranty issues.
Reply
Old Jun 20, 2010 | 08:59 PM
  #29  
saph4be's Avatar
saph4be
PassionFord Post Whore!!
15 Year Member
 
Joined: Jan 2007
Posts: 3,622
Likes: 4
From: mansfield
Default

i serviced our lass's megane used gen parts and had warrenty work done no probs
Reply
Old Jun 20, 2010 | 10:41 PM
  #30  
markk's Avatar
markk
10K+ Poster!!
20 Year Member
Liked
Loved
Community Favorite
iTrader: (2)
 
Joined: May 2003
Posts: 10,639
Likes: 105
From: Lancs
Default

the biggest things that people overlook when going to non - franchised car repairers/service points is warranty and goodwill.

for you to have the vehicle serviced away from the dealer network, it is your choice, should you need to use the manufacturers warranty system (and its a renault so you will), then the owness is on you to prove that the servicing has been in accordance with manufacturer specifications.

Also, whilst your in at your non franchised service point, will they carry out any non notifying in service reworks to your renault?

and, after your warranty has expired and something then expires on your vehicle through no fault of your own e.g. gearbox failure, would you then like Renault to contribute ? maybe even a FOC repair out of warranty ?
Should your service history even have one non franchised visit then you will get no goodwill whatsoever, how much cheaper does the servicing look now out of the dealer network ?
Reply
Old Jun 21, 2010 | 08:54 AM
  #31  
-beefy-'s Avatar
-beefy-
formerly beefy-rst-2
iTrader: (6)
 
Joined: Sep 2005
Posts: 10,072
Likes: 3
From: cleveland rsoc
Default

Originally Posted by Rich_w
Given that most companies check warranty eligability on the network computer. A suspect stamp in the book won't make any difference


seems the overall message was missed in terms of the joke factor rich ?
Reply
Old Jun 21, 2010 | 09:12 AM
  #32  
DaveEscos's Avatar
DaveEscos
BANNED
 
Joined: May 2003
Posts: 23,032
Likes: 2
From: Mongsville, wiping Jimbo.'s spastic arse.
Default

Just pay it and stop whinging you tight fuck!

Last edited by DaveEscos; Jun 21, 2010 at 09:13 AM.
Reply
Old Jun 21, 2010 | 09:16 AM
  #33  
Christian and Beccy's Avatar
Christian and Beccy
Thread Starter
#1 in Spelling Club
20 Year Member
iTrader: (14)
 
Joined: May 2003
Posts: 23,329
Likes: 6
From: Norfolk
Default

Originally Posted by DaveEscos
Just pay it and stop whinging you tight fuck!
It's not so much the money you fucking mongchild. It's the idea of paying significantly more for what may actually be an inferior job and my car ragged in with the bargain.
Reply
Old Jun 21, 2010 | 09:43 AM
  #34  
Tank Mike's Avatar
Tank Mike
Advanced PassionFord User
 
Joined: Sep 2005
Posts: 1,995
Likes: 0
From: Staines, Middlesex
Default

IMHO dealer stamps arn't worth the paper there stamped on! I would much rather see a motorsport or tuneing company stamped book.

What your main dealer stamp actully means is. We let our 15year old work exp kid service your car, as the tech was doubleing his bouns.
Reply
Old Jun 21, 2010 | 06:01 PM
  #35  
Rich_w's Avatar
Rich_w
Proven Legendary Status
 
Joined: May 2003
Posts: 6,156
Likes: 0
From: England
Default

Originally Posted by -beefy-
seems the overall message was missed in terms of the joke factor rich ?
No I got it. "lack of friends"

But, it reminded me I've had people ask me to stamp their book for them. I always decline as it's completely pointless.

Originally Posted by Tank Mike
IMHO dealer stamps arn't worth the paper there stamped on! I would much rather see a motorsport or tuneing company stamped book.

What your main dealer stamp actully means is. We let our 15year old work exp kid service your car, as the tech was doubleing his bouns.
First part. What a M Sport stamp on a 1 litre ka?
Second Part. You want a service as well as the stamp? You get oil canged and that's it!
Reply
Old Jun 21, 2010 | 06:13 PM
  #36  
SiZT's Avatar
SiZT
Advanced PassionFord User
 
Joined: Sep 2007
Posts: 1,896
Likes: 5
From: Staffordshire
Default

Originally Posted by Tank Mike
IMHO dealer stamps arn't worth the paper there stamped on! I would much rather see a motorsport or tuneing company stamped book.
Have you got Engine Advantages number? I need a service
Reply
Old Jun 21, 2010 | 07:15 PM
  #37  
It's Czech Mate's Avatar
It's Czech Mate
............
 
Joined: Jun 2003
Posts: 12,970
Likes: 103
From: West Mids
Default

Originally Posted by SiZT
Have you got Engine Advantages number? I need a new pair of molgrips
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
wowk
General Car Related Discussion.
4
Mar 30, 2021 07:49 PM
tankybaby66
Cars for Sale
49
Feb 6, 2016 02:24 PM
dojj
General Car Related Discussion.
2
Sep 29, 2015 10:32 PM




All times are GMT. The time now is 09:42 AM.