Well, im sure theres a reasonable explanation for whats happened. I personally know the guy and the garage and i will no way be biased in my opinion. Havent even spoken to mate about this, but im sure they know how to take a tyre off dont you...
So maybe they was looking at the manual for something else, which isnt such a crime. !!
Now i have taken my ESCORT COSSIE for a number of things to this garage and everytime i have got sopt on work. Now do you think i would take an Escort Cossie to a bunch of cowboys. I also have my car booked in next week for more work.
Theres is a simple conclusion to this. If you are that unstaified with the services, then take your custome elsewhere!!!!!!!!!
No need to be putting silly posts up, try sorting it out yourself with the garage in person.
nuff said!!