Originally Posted by
BlakeMoyle
They didn’t say when I placed my order about stock levels, the chap said should be about 10 days, but can’t seem to just get an answer when they will be arriving, it wouldn’t bother me if they said it will be 4 weeks or whatever it’s the not answering the phone or not ringing me back with a update. Doesn’t come across as very professional.
Customer relations is very important and even if there is a delay in getting the parts, that you have already paid for, they should keep you fully informed on what is happening.