Originally Posted by burnzy
I know he got a good bollocking but he wasn’t sacked, but as you’ve pointed out, not surprising with main dealership ethics, problem is they have most new car owner by the short and curlies, and this stigma of main dealer servicing being better and keeping a cars value, where as it couldn’t be further from the truth in some instances.
My first and last experience of working in a main dealer (always worked in independents) they gave me a timing belt to do on a Mitsubishi Outlander. Just a belt, no tensioner or guide pulley etc. I was gobsmacked and almost refused to do the job but I had only just started. They told me this was procedure and just the belt needs fitting. I didn't stay there too long! What didn't help was the guy on ramp next to me just did services and pdis all day long and earnt loads in bonus and productivity was high, I got all the shit jobs, never earned bonus and moaned at my productivity was too low. Hated the place, the politics and the bonus scheme was a scam.