Originally Posted by bigdel

That's my point. It costs them nothing but leaves a good feeling with the customer. Same with any big business really. Could have told me to piss off which wouldn't have surprised me, but they didn't.
And I do know how much those big brake setups cost. We sold the 7040's and bought a set of 5555 calipers from Reyland costing over £1700, but it's the little things these big concerns do sometimes that make the difference