Originally Posted by Thrush

Bit far from you - Harlow, Essex

Stick up a pic or two of the sensor/mirror area of the screen (outside) when you can take one in daylight, I'll have a look

Originally Posted by Glassman

Depends on a few things; chronologically:

a) the insurer; Admiral, fully comp with protected ncb

b) what the policy wording is; will have to check

c) where the policy was incepted, ie broker, direct or PCW; compare the market

d) age of the car; its a 62 plate, registered 24/12/12 so not quite 3 years old

e) other 'mitigating' circumstances.

That - or all of the above - said, there are some legal angles, as well as consumer rights which can get you the desired result (OE parts). It's largely dependent on what you agreed to before the policy was incepted (and even that can be challenged if the issuing broker/insurer did not follow protocol).

Also, despite what anyone tries to tell you, the best available parts are OE. With rare exception, if the windscreen (or glass) does not bear the vehicle manufacturer's logo/emblem/name, it's not as good and probably has not been manufactured in the same country, never mind plant. One of the biggest misconceptions in windscreen branding is spread by the fitters who are merely regurgitating what they've fed on by hearsay. Chinese Whispers on the intertubes does the rest.